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Salon Assistant/receptionist
1 week ago
**Job Summary**:
We are seeking a friendly and professional Salon Receptionist/Asssistant to join our team. As the first point of contact for our salon, you will play a crucial role in providing exceptional customer service and ensuring a smooth and enjoyable experience for our clients. If you have a passion for the beauty industry and enjoy working in a fast-paced environment, we would love to hear from you.
**Duties**:
- Greet clients and visitors with a warm and welcoming attitude
- Answer phone calls, schedule appointments, and manage the salon's calendar
- Provide information about salon services, products, and pricing
- Assist stylists and technicians with client check-ins and check-outs
- Process payments and handle cash transactions accurately
- Maintain a clean and organized reception area
- Upsell salon products and services to clients
- Make and serve client refreshments
- Assist the stylists with washing clients hair
- Handle customer complaints or concerns in a professional manner
- Collaborate with the salon team to ensure excellent customer service at all times
**Qualifications**:
- Previous experience working as a receptionist or in customer service is preferred
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using salon management software or similar computer programs
- Friendly and outgoing personality with a passion for providing exceptional customer service
- Ability to work well under pressure in a fast-paced environment
Join our team of talented professionals and contribute to creating an exceptional salon experience for our valued clients.
**Job Type**: Part-time
**Salary**: £7.49-£10.42 per hour
Expected hours: No less than 16 per week
**Benefits**:
- Company pension
- Employee discount
- Store discount
Supplemental pay types:
- Tips
**Experience**:
- stylist: 1 year (preferred)
- Hairdressing: 1 year (preferred)
Work Location: In person
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