Salon & SPA Receptionist

5 months ago


London, United Kingdom Gina Conway Salon & Spa Full time

We are an **environmentally and socially conscious** hair and beauty salon looking to hire a new member to join our tribe. We don't hire numbers or short-term employees. We want you to learn and grow with us.

The idea is we **invest in you** through training and coaching and you invest in us to grow within our company.

This position is responsible for helping to operate the salon to ensure the salon is providing the highest quality service in the hair and beauty industry.

**Main Responsibilities**:

- Uses the Gina Conway Guest Service Systems to provide quality services to guests to retain their business and project Gina Conway as a premier hair and beauty provider.
- Optimizing the book for maximum service and retail sales.
- Responds to phone inquiries regarding pricing, scheduling, wait times, directions, etc.; reinforces correct procedures for bookings and telephone manner.
- Recommends/suggests product purchases to guests to maximize product sales and to ensure they are using the right product for their hair type/style.

**Provisional Schedule**:
Mondays: 9.30am - 6pm

Tuesdays: Off
Wednesday: Off
Thursdays: 12pm - 8.30pm
Fridays: 9.30am - 6.30pm
Saturdays: 8.30am - 6.30pm // Off (every other week)
Sundays: 9.30am - 5.30pm

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.50-£12.50 per hour

Expected hours: 26 - 32 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount

**Experience**:

- Retail sales: 1 year (required)
- customer service: 2 years (required)

Work Location: In person

Reference ID: Front of House


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