Workspace Support Assistant
5 months ago
Job Summary:
To provide administrative support to the management team in all areas relating to the running of the Business Centre, Cattedown and City Business Park and to assist with financial, operation and supervision functions of the Council’s business centres.
The role will include lone working at times and beyond normal office hours when contractors on site.
Responsible for administrative tasks including:
- Providing reception duties, including greeting and directing visitors, processing room bookings and dealing with general enquiries from tenants and visitors to the business centres
- Undertaking viewings of business units to prospective tenants
- Perform inductions for new tenants
- Conduct site inductions for contractors
- Report and follow up repair and maintenance issues with corporate and landlord and contractors
- Acquire, develop and maintain a high level of awareness of the business centres and build good working relationships with tenants in order to provide a comprehensive service to tenants, visitors and management
- Maintain records of services used by tenants
- Update and maintain spreadsheets and databases including the business centres’ CRM system
- Sorting, managing and distributing mail, parcels and deliveries as necessary
- Photocopying, scanning and collating documents
- Word processing and other data inputting tasks using the appropriate software systems
- Maintain filing and other record systems
- Taking minutes of meetings
- Maintaining notice board and displays
- Arrange meetings, refreshments travel and training course as required
- Collation of statistics and reports
- Maintain inventories of office supplies and ordering when necessary
- Lone working at times
- Be trained in First Aid at Work
Responsible for financial administrative tasks including:
- Standardised financial processes e.g. petty cash and some cash handling (payment of rentals, deposits and other charges)
- Process orders and invoices
- Required to use Debtors system
**Job Type**: Temporary contract
Contract length: 4 months
Pay: £11.81 per hour
Expected hours: 22.20 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 3 years (required)
- Administrative experience: 3 years (required)
- developing and utilising spreadsheets and databases: 1 year (required)
- Microsoft Office software: 1 year (required)
Licence/Certification:
- NVQ Level II Business Administration OR Customer Service (required)
Work Location: In person
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