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1st Line Support
2 weeks ago
Avanti Recruitment are working with a software company based in Reading who were founded by NASA engineers who create industry award-winning SaaS CRM software for 5000+ companies across the globe.
Key skills for this role:
- Experience within 1st line support
- Knowledge of SQL Server or Terminal Services (RDP)
- Knowledge of Microsoft environments
- Windows networking troubleshooting including firewalls
- Excellent customer service skills
Bonus points if you have experience with:
- Crystal Reports
- Salesforce
- TSQL queries
- Accounting Systems
- Mobile data devices
- The hire industry
This is a great opportunity for someone who has a passion for technology and is keen to push themselves forward. Being a Microsoft gold partner there are plenty of chances to gain further certifications with progression into 2nd Line Support
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