1st Line Support

6 days ago


Reading, United Kingdom Avanti Full time

Avanti Recruitment are working with a software company based in Reading who were founded by NASA engineers who create industry award-winning SaaS CRM software for 5000+ companies across the globe.

Key skills for this role:

- Experience within 1st line support
- Knowledge of SQL Server or Terminal Services (RDP)
- Knowledge of Microsoft environments
- Windows networking troubleshooting including firewalls
- Excellent customer service skills

Bonus points if you have experience with:

- Crystal Reports
- Salesforce
- TSQL queries
- Accounting Systems
- Mobile data devices
- The hire industry

This is a great opportunity for someone who has a passion for technology and is keen to push themselves forward. Being a Microsoft gold partner there are plenty of chances to gain further certifications with progression into 2nd Line Support



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