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Customer Service Advisor

4 months ago

Borehamwood, United Kingdom Smart 10 ltd Full time

Job Title: Customer Service Advisor
Location: Borehamwood (Hybrid)

**Job Type**: Permanent

**Salary**: £23,000 per annum
Hours: Monday to Friday, shift based across a 40-hour week, 8am-7pm
1 in 3 Saturdays working 9am-1pm (this can be worked from home)
THE COMPANY:
Our client in Borehamwood is looking for a Customer Service Advisor to join their stunning, open-plan offices. This will be working for reputable company within their field, supporting their members with any queries they may face.
If you have experience within a call-based role and looking for your next Customer Service position, please contact us today
SKILLS REQUIRED
- Great communication skill
- Excellent user of MS Office
- Excellent attention to detail
- Strong Administration experience
- Educated to GCSE level or equivalent
- Telephone customer service experience

RESPONSIBILITIES
- Handling renewals and compliance
- Credit control when required
- Cross-selling additional products/ add-ons

ADDITIONAL INFORMATION
- 23 days annual leave (plus bank holidays)
- Flexitime
- Private Healthcare for the employee and their dependents (after 1 years' service)
- Employee Assistance Programme (day one)
- Interest free Season Ticket
- Annual Leave purchase scheme
- Beautiful, serviced offices with break out pods, social bar, playstation, putting greens and more
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