Customer Services Advisor
2 weeks ago
**Customer Support Assistant**
Hangloose Adventure currently operates two outdoor activity centres in England one is located over the famous Eden Project in Cornwall and the other is located at Bluewater Shopping Centre in Kent.
We currently operate Englands longest zipline at our site in Kent along with UK's first Outdoor SKydive Machine.
Our Head Office is based in Cirencester, this is where our excellent customer service team is based who answer and all our customer enquiries and bookings. Along with an admin and marketing team.
**About The Role**
You will demonstrate excellent communication and interpersonal skills with a passion to deliver excellent customer service. You will show an enthusiastic and positive approach, wanting to take accountability for your tasks while working accurately and flexibly within a busy team.
This role will be a fixed term contract of 4 months and will consist of 4 days a week this will include weekend working. Working hours of 9am until 5pm. Time off over school holidays is discouraged as this is our busiest time.
**About You**
Someone who loves talking to customers
- Flexible and available to work weekends
- Can work well under pressure and at busy times
- Has a can do attitude and willing to learn different aspects of the business
- Self motivated
- Positive attitude, who has a bubbly telephone manner, the customer experience starts with the booking we want to ensure our customers go away excited about their next adventure
**Job Types**: Part-time, Fixed term contract
Contract length: 4 months
Part-time hours: 30 per week
**Salary**: £11.00 per hour
**Benefits**:
- On-site parking
Schedule:
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Cirencester GL7 5PR: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 09/05/2023
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