Facilities Supervisor

2 months ago


Birmingham, United Kingdom Convene Full time

This is an excellent opportunity for an hands-on, quality-focussed Facilities Supervisor who will have first line responsibility for the delivery to the highest standards of client care by creating a clean, safe and comfortable environment at all times.

**What You'll Do**:
**Facilities & Operations**:

- To ensure that all maintenance checks are being carried out throughout the venue on a daily basis.
- To ensure that all faults and maintenance issues are logged via the correct channels.
- To carry out minor reactive maintenance tasks.
- To monitor the work of external contractors, obtaining quotes, scheduling and agreeing and following up visit dates.
- Support the Venue Manager with monitoring and co-ordinating planned maintenance activities.
- To be responsible for controlling all room temperatures through the Trend 963 BMS.
- To be responsible for waste removal from the venue ensuring that recycling targets are exceeded on a monthly basis.
- To ensure that security procedures are adhered to, particularly in respect to the closing down the venue each day.
- To manage key access both externally and internally within the venue.
- To make sure that an inventory of equipment and furniture is maintained.
- Check the venue is on a day
- to-day basis to ensure fully prepared for the following day.
- Ensure bathrooms on Floors 1 & 2 are checked at regular intervals throughout the day and deficiencies reported to Landlord.

**Health & Safety**:

- To represent the venue as a health and safety officer/fire officer ensuring that all mandatory checks/ fire alarm tests and evacuation drills are carried out as per the safety regulations.
- To support the Venue Manager in ensuring all statutory procedures are carried out and documentation is kept up to date
- To support the Operations Manager with all relevant Risk Assessments including Fire, HACCP, and COSHH.
- To manage the H&S Standardised Documentation ensuring all records and certification are in date.

**Personnel**:

- To develop a good working relationship with both internal and Landlord contractors.
- To support the Central Sales Team working from the Birmingham venue office.

**Customer Service/Communication**:

- To support the Venue Manager in ensuring that meeting rooms are set up as required and to a high standard for all events taking place within the venue.
- To ensure effective communication with Venue Manager in respect of client services.

**General**:

- To be available for staff updates and company events.
- To be available for weekend and evening work where necessary.
- Effective opening and closing of the venue.
- And any other reasonable ad-hoc request made by the Venue Manager or Director of Operations

**What We Look For**:

- Experience within a client facing role
- GCSE Maths and English (or equivalent)
- Microsoft Office including Word and Excel
- Working knowledge of Statutory Health and Safety Legislation (desirable)

**Who We Are**:
**We're Here For You**:
You'll Receive:

- Internal and external training & development
- 25 days annual leave plus bank holidays, and company sick pay
- Subsidised fitness membership
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
- Employee wellbeing support and personal advice programme
- Subsidised eye care
- etc.venues Family lunch - fresh, healthy 'brain food' during your daily one-hour break

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

LI-DK1


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