Service Desk Advisor
2 weeks ago
** Applications must include a covering letter**
**About the Role**
PageTiger is a UK based SaaS company, and we are looking to recruit an enthusiastic, sociable person with a genuine passion for customer support to join our technical team in Lincoln. Reporting directly to the Support Manager, you will have good technical ability, a willingness to learn and be able to communicate in an approachable, supportive manner. An eye for design is also a must, as you will be supporting our customers to get the very best from our digital design tool.
As an important member of the Support team, you will respond to customer queries using our live chat messenger (Intercom), have excellent communication skills and be able to troubleshoot and analyse software issues whilst managing customer expectations. Regular tasks in addition to providing technical support include creating customer branded themes and supporting our Commercial team throughout the presales process.
You will be joining our Support team of two, whilst working closing with other members of our Lincoln and Richmond team.
**Primary tasks**:
- Respond to and resolve technical queries/how to’s
- Offer guidance and inspiration to customers
- Work closely with our Development team to investigate, test and fix complex issues
- Design and build customer branded themes
- Support our Commercial team throughout the presales process
**Other possible tasks**:
- Produce and update online documentation
- Create video guides
- System testing
- Other ad hoc administration tasks as required
**About Us**
PageTiger’s platform provides organisations around the world with an online design tool for creating engaging interactive documents for internal communications, training, company magazines, brochures and catalogues. Our customer base includes some of the world’s leading names in banking, pharmaceutical, retail, construction and manufacturing, with new and exciting customers coming on board daily.
We are based in Lincoln’s innovation centre, Think Tank, which is only a short walk from Lincoln city centre, and pride ourselves on our relaxed yet busy working environment. We provide an excellent working setup which includes electric sit stand desks, multiple monitors, and the option to work from home two days a week.
With big expansion plans, this is a truly exciting time to become part of the PageTiger family and stamp your mark on a company heading for global success.
**Benefits**
- Exciting, fun, relaxed working environment
- Ultra-modern city centre offices with sit/stand desks throughout
- Opportunity to develop and nurture own ideas
- Good future opportunities in rapidly growing company
- Casual dress
- Well stocked cupboards/fridge/fruit bowls
- Company bar including beer on draft
- Company events
- Cycle to work scheme
- Private medical insurance
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Private medical insurance
- Profit sharing
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- A-Level or equivalent (required)
Work Location: Hybrid remote in Lincoln, LN6 7FL
Application deadline: 02/06/2023
Reference ID: PT-SDA-0523
-
IT Service Desk Engineer
7 days ago
Lincoln, United Kingdom Ark Search Full timeIT Service Desk Engineer Lincoln £25,000 - £35,000 per annum With year-on-year growth, this firm can offer you genuine and clear progression path as well as agile/flexible working. **You will need experience with**: - Windows Server 2016 - Building, imaging and deploying Windows 10/11 - LAN/WAN Support - Office 365 - Exchange 2016 - VMWare -...
-
Customer Service Advisor
4 weeks ago
Lincoln, United Kingdom Blue Arrow Full timeCustomer Service Advisor Lincolnshire £9.87 p/hr Blue Arrow is looking for 4 Customer Service Advisors in Lincolnshire! Job Roles and Responsibilities: - Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & webchat contact channels, ensuring they are at the centre of your decision...
-
Service Advisor
5 days ago
Lincoln, United Kingdom CareerBliss Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...
-
Service Advisor
7 days ago
Lincoln, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...
-
Service Advisor
3 weeks ago
Lincoln, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...
-
Service Advisor
2 weeks ago
Lincoln, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...
-
Service Advisor
5 days ago
Lincoln, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen LincolnYou can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Here at Vertu Motors Volkswagen Lincoln , we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers...
-
Service Advisor
5 days ago
Lincoln, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen LincolnYou could be just the right applicant for this job Read all associated information and make sure to apply.Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then...
-
Customer Service Advisor
4 weeks ago
Lincoln, United Kingdom 1st Choice Rec Full timeCustomer Service Advisor - Call Centre TH7145 Lincoln Do you have a polite, professional telephone manner? Do you have customer service experience? £10.54 PH 37 Hours per week Varied Shifts - Monday-Sunday Operating hours are: Monday-Friday 8am - 8pm, Saturday 8am - 4pm and Sun 10am - 4pm. What Skills will I need? - Excellent communication skills -...
-
Customer Service Advisors 5221814
4 days ago
Lincoln, United Kingdom Essential Employment Full timeCustomer service advisors needed n Lincoln £9.87ph ref 5221814 Full time office based on a temporary basis initially until March. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
-
Operations Centre Service Advisor
1 week ago
Lincoln, United Kingdom Lincolnshire Community Health Services NHS Trust Full timeReporting directly to the Operations Centre Team Manager, you would be working as a Service Advisor within the Operations Centre which operates on a 24/7 basis (365 days per year) and this will be inclusive of working over the Christmas and New Year period.Typically, you will be working a mixture of both day and night shifts where the hours tend to consist...
-
Operations Centre Service Advisor
5 days ago
Lincoln, United Kingdom Lincolnshire Community Health Services NHS Trust Full timeReporting directly to the Operations Centre Team Manager, you would be working as a Service Advisor within the Operations Centre which operates on a 24/7 basis (365 days per year) and this will be inclusive of working over the Christmas and New Year period.Typically, you will be working a mixture of both day and night shifts where the hours tend to consist...
-
Operations Centre Service Advisor
4 days ago
Lincoln, United Kingdom Lincolnshire Community Health Services NHS Trust Full timeReporting directly to the Operations Centre Team Manager, you would be working as a Service Advisor within the Operations Centre which operates on a 24/7 basis (365 days per year) and this will be inclusive of working over the Christmas and New Year period. Typically, you will be working a mixture of both day and night shifts where the hours tend to consist...
-
Service Advisor
6 days ago
Lincoln, Lincolnshire, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln , we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus...
-
Service Advisor
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln , we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...
-
Service Advisor
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln , we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...
-
Service Advisor
3 days ago
Lincoln, Lincolnshire, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln You could be just the right applicant for this job Read all associated information and make sure to apply. Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK,...
-
Service Advisor
4 days ago
Lincoln, Lincolnshire, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Here at Vertu Motors Volkswagen Lincoln , we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor...
-
Operations Centre Service Advisor
1 week ago
Lincoln, United Kingdom Lincolnshire Community Health Services NHS Trust Full timeReporting directly to the Operations Centre Team Manager, you would be working as a Service Advisor within the Operations Centre which operates on a 24/7 basis (365 days per year) and this will be inclusive of working over the Christmas and New Year period. Typically, you will be working a mixture of both day and night shifts where the hours tend to consist...
-
Service Advisor
6 days ago
Lincoln, Lincolnshire, United Kingdom Vertu Volkswagen Full timeVertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln , we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus...
