Information Governance Officer

6 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

Working closely with other members of the Information Governance department and staff across the Trust, you will process requests for information, preparing disclosures for patients, staff, solicitors and courts.

To succeed in this role; you will need to have excellent communication skills and the ability to develop working relationships with staff across the Trust, patients and members of the public.

You must be well organised with excellent computer skills. The ability to work unsupervised with a high degree of accuracy while carrying out a variety of administrative tasks is essential.

The main purpose of the job is to process requests for information in accordance with the Data Protection Act 2018, the Freedom of Information Act 2000 and the Access to Health Records Act 1990. This includes:

- Collecting and opening post on a daily basis
- Logging requests for information into Trust systems
- Maintaining up-to-date tracking systems for every request
- Assessing what information is being requested
- Extracting information from Trust systems and databases
- Determining whether or not the requested information can be disclosed
- Sending health records to Clinicians for reports or consent
- Escalating requests to Senior IG Officers where necessary
- Forwarding requests to other departments/Specialties
- Making relevant copies of requested information
- Requesting consent from patients and collecting fees, where appropriate
- Packaging requested information for recorded delivery
- Liaising with other members of the Information Governance team to ensure requests are processed within the statutory timeframe

Guy’s and St Thomas’ is one of the largest hospital trusts in the country, with around 22,000 staff; an annual turnover of more than £2.4 billion; and 2.2 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. We also have a positive approach to corporate social responsibility and are keen to engage our staff in an agenda that ranges from promoting environmental sustainability to the creation of local employment opportunities.
- To process all information requests ensuring that they are correctly documented and entered onto the department database
- To be responsible for the accurate input and maintenance of confidential data on to the department’s database
- To monitor the database to ensure that no requests breach the statutory timescale
- To work flexibly to ensure that all information requests that are received by the Trust are processed lawfully. This will include liaising with other teams and departments and accessing health information in whichever media it is held
- To be able to liaise with the management team regarding information requests which are likely to breach the statutory timescale, to provide relevant information to as to the cause and to consider solutions
- To foster good working relationships with colleagues and where necessary arrange meetings with Clinicians or their secretaries, or FOIA Leads to ensure that it is appropriate to disclose information
- To be responsive to the needs of the customers of the Information Governance Department at all times and to provided them with a high quality and efficient service
- To participate in department development as appropriate and to participate in departmental meetings
- To strictly adhere to all departmental policies with regards to processing requests for information
- To ensure compliance with all relevant Trust policies and provide assurance on IG standards through audits
- Any other duties and tasks as may be required, appropriate to the level of the post.

  • Information Governance Officer

    1 week ago

    London, United Kingdom 455 North London NHS Foundation Trust Full time

    Job summary Are you ready for a new challenge in the evolving and changing world of Information Governance? A highly appealing opportunity has arisen for the right candidate to join the Information Governance Team and wider Digital Services Team in the role of Information Governance Officer . We are looking for an ambitious and motivated...

  • Information Governance Officer

    6 months ago

    London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

    The role of the Information Governance Officer is to support the Head of Information Governance in the Information Governance work programme, to ensure compliance with the Data Protection Act 2018, Network & Information Systems Regulations 2018, the requirements of the Data Security and Protection (DSP) Toolkit and other relevant standards, guidance, and...

  • Information Governance Officer

    6 months ago

    London, United Kingdom Public Sector Resourcing Full time

    **Information Governance Officer - (SC Cleared) (Inside IR35)** **Contract Term: Initial 6-month contract** **Contracting Authority: MoD** **Location: London (Hybrid working. Will be required to attend the London office)** The Ministry of Defence’s key responsibility is to protect the security, independence, and interests of the UK, at home and abroad,...

  • Information Governance Officer

    1 month ago

    City of London, United Kingdom CV-Library Full time

    Information Governance Officer *Hybrid - 3 days in central London office / 2 from home* *6 month +* The role: Working for a large central London based Housing association, you will support the Data Protection Manager in achieving GDPR and data protection compliance. Information Governance / SAR / Data Protection backgrounds will be considered Key...

  • Information Governance Officer

    6 months ago

    London, United Kingdom Manual Full time

    We are looking to hire an Information Governance Officer to join the team! You will have a real influence on the development of information governance systems in a fast-paced, startup environment. This role will involve working closely with senior stakeholders to build scalable solutions that ensure patient privacy and preserve the company’s rapid...

  • Chief Information Governance Officer

    1 month ago

    London, Greater London, United Kingdom Digital Preservation Coalition Full time

    Job Title: Chief Information Governance OfficerWe are seeking a highly skilled and experienced Chief Information Governance Officer to lead our Information Strategy and Governance Team.The successful candidate will have a strong background in information governance, risk management, and strategic planning, with excellent communication and interpersonal...

  • Information Governance Officer

    6 months ago

    London, United Kingdom St George's Healthcare NHS Foundation Trust Full time

    **Additional detailed duties include**: To arrange IG events and provide admin support for all IG events To assist with the drafting and presentation of reports to the Data Security and Protection working group (DSPTWG) and any other working group with responsibility for IG matters including administer and minute meetings. To work closely with senior...

  • Senior Information Governance Officer

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    Guy’s and St Thomas’ NHS Foundation Trust is recruiting for an exciting and challenging role, as a Senior Information Governance Officer. Working with other Senior Information Governance Officers, you will manage a small team of Officers helping to process requests for information, preparing, checking and making disclosures within statutory...

  • Information Governance Officer

    6 months ago

    London, United Kingdom We Are With You Full time

    With You are recruiting for an Information Governance Officer, to be a key member of our IG team, implementing and delivering our IG strategy. If you are looking for a varied role, working collaboratively with our Data Protection Officer to develop and manage effective IG processes to meet statutory and regulatory requirements and coordinate policies,...

  • Information Governance Officer

    5 months ago

    London, United Kingdom Counter Terrorism Policing Full time

    **Information Governance Officer - Counter Terrorism Policing HQ** **The starting salary is £37,289, which includes allowances totalling £2,841.** **The salary is broken down as £34,448 basic salary, which will increase annually until you reach the top of the scale £36,864. Plus, a location allowance of £1,841 and a non-pensionable allowance of...

  • Information Governance Officer

    5 months ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    An exciting opportunity had arisen within London North West University Healthcare Trust to develop a career within Information Governance. This is a entry level position which will provide the successful post-holder with the knowledge to build a career in this area. To assist the Information Governance Manager to improve Trust compliance through a risk...

  • Information Management and Governance Officer

    6 months ago

    London, United Kingdom AJACO Full time

    **Job Title**:Information Management and Governance Officer **Job Type**:Contract/ Temporary **Duration**:6 Months possible extension **Rate**:£220.00 - £280.00 per hour **Location**: Hybrid - 1-3 days per week working from the London office. Must live within one hour commutable distance of inner London **IR35 Status**:In scope We are looking for a...

  • Compliance Officer

    6 days ago

    London, Greater London, United Kingdom Venn Group Full time

    Job Title: Compliance Officer - Information GovernanceJob Summary:We are supporting a leading London-based University with the recruitment of a Compliance Officer - Information Governance. The post holder will assist the Information Compliance team in coordinating responses to statutory information requests, gathering information, and preparing compliant...

  • Information Governance

    6 months ago

    London, United Kingdom Eden Brown Synergy Full time

    **Information Governance and Data Protection Officer** I am working with a Public Sector Organisation based in Barnet who are looking for an Information Governance and Data Protection Officer for 3 Months Initially. The role is full time, to start ASAP and paying up to £250 Umbrella per day. The role is in scope of IR35. *** **Job Purpose** - Act as a...

  • Information Management and Governance Officer

    6 months ago

    London, United Kingdom Eden Brown Synergy Full time

    Eden Brown Synergy is currently working in partnership with a Public Sector Organisation in London which is looking to recruit an Information Management and Governance Officer on an interim basis for 6 months initially. Contract Length: 6 Months with possibility to extend Location: Whitehall - Full time role, with 1-3 days per week on site, as required for...

  • Senior Information Governance Officer

    5 months ago

    London, United Kingdom tower Hamlets Full time

    Back **Senior Information Governance Officer (HDRC)**: We are recruiting for a full time (35 hours per week) Senior Information Governance Officer role that will lead on establishing, implementing and overseeing information governance and data access processes for our HDRC (Health Determinants Research Collaboration). This post will ensure that we have the...

  • Information Governance Assistant

    6 months ago

    London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

    We are looking for a very capable and experienced administrator, with a keen eye for detail and able communicator, preferably with a data protection background The post holder will assist the Head of Information Governance and the Information Governance Officer in maintaining an efficient and effective process for responding to a broad variety of IG tasks...

  • Chief Information Governance Officer

    4 weeks ago

    London, Greater London, United Kingdom King's College Hospital NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced professional to lead our Information Governance and Health Records teams at King's College Hospital NHS Foundation Trust. As a key member of our senior leadership team, you will be responsible for developing and implementing strategies to ensure the effective management and governance of our health records and...

  • Information Governance Analyst

    4 days ago

    London, Greater London, United Kingdom TFPL Recruitment Full time

    Role OverviewWe are seeking a highly skilled Information Governance Analyst to join our team at TFPL Recruitment. As an Information Governance Analyst, you will play a key role in providing day-to-day operations of the Information Governance team.Main Responsibilities:Managing and retrieving physical and electronic records across the firm's offices.Liaising...

  • Information Governance Solicitor

    3 weeks ago

    London, Greater London, United Kingdom Bracknell Forest Borough Council Full time

    About the RoleWe are seeking an experienced Information Governance Solicitor to join our team at Bracknell Forest Borough Council. As a key member of our team, you will be responsible for providing expert legal advice and guidance on Information Governance law, including Data Protection legislation and GDPR compliance.The successful candidate will have a...