Sales Order Processing

6 months ago

Wigan, United Kingdom IRIS Full time

We have a fantastic opportunity for an organised and customer-focused individual to join our Sales Order Processing & Invoicing (SOP) team. In this role, you'll play a crucial part in ensuring our customers have a smooth journey from placing their orders to invoicing and beyond. Working closely with both customers and internal teams, you'll ensure orders are processed accurately, queries are addressed promptly, and any issues are resolved efficiently.

Our SOP department is dynamic and fast-paced, calling for a flexible, can-do attitude and strong teamwork across the board. Being part of the SOP team opens doors to various career paths within Finance, Customer Support, Professional Services, and Sales.

As a SOP & Invoicing Associate, your day-to-day responsibilities will include:

- Collaborating with teams to meet and maintain structured KPIs/SLAs
- Delivering top-notch customer service to ensure a positive customer experience
- Addressing order-related queries, invoicing issues, and processing refunds
- Ensuring all daily/weekly/monthly tasks are completed efficiently and on time
- Handling customer records, updates, and account maintenance
- Processing sales orders and contract renewals according to business-approved procedures
- Assisting with product dispatch and initial setup, as well as resolving license issues
- Supporting and training team members as needed
- Tackling ad-hoc administrative duties when required.
- Excel in customer service and understand customer needs
- Have experience with business systems and are comfortable with numbers
- Possess strong problem-solving skills and excellent communication abilities
- Thrive in a team environment and show initiative
- Are well-organised and pay attention to detail

INDLOW

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time - so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

**Phone**: 0344 815 5500

  • Sales Order Processing, Entry Level

    6 months ago

    Wigan, United Kingdom IRIS Full time

    We have a fantastic opportunity for an organised and customer-focused individual to join our Sales Order Processing & Invoicing (SOP) team. In this role, you'll play a crucial part in ensuring our customers have a smooth journey from placing their orders to invoicing and beyond. Working closely with both customers and internal teams, you'll ensure orders are...

  • B2B Order Processor

    7 days ago

    Wigan, Wigan, United Kingdom Page Personnel Sales Full time

    Page Personnel Sales is looking for a highly motivated B2B Order Processor to join their team.As a key member of the sales team, you will be responsible for processing orders, managing customer relationships, and providing excellent customer service.You will also be expected to maintain accurate records, resolve any issues that may arise, and contribute to...

  • Sales Order Processor

    6 months ago

    Wigan, United Kingdom Proactive Personnel Full time

    **Proactive Personnel are currently recruiting for a Sales Order Processor for a successful manufacturing company in Wigan. Full time, Temp to Perm position.** Our client has a fantastic vacancy for a Sales Order Processor to join their finance office. **Hours**:40 hours a week. Monday to Friday 8:30am - 5.00pm. 30-minute lunch break. **Salary**:...

  • Order Processing Clerk

    6 months ago

    Wigan, United Kingdom Product Care Group Full time

    We have an opportunity available for a friendly and enthusiastic individual to join our Supply and Order Processing team as an **Order Processing Clerk**. **The role is based from our offices in **Hindley Green, Wigan** on a full time, permanent basis working Monday-Friday; 8am-4pm. In this role you will perform daily Order Processing activities ensuring...

  • Sales Order Processor

    6 months ago

    Wigan, United Kingdom People Solutions Full time

    **Sales Order Processor**: £24,000 - £26,000 per year per year WN6 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...

  • Sales Support Specialist

    7 days ago

    Wigan, Wigan, United Kingdom Page Personnel Sales Full time

    As a Sales Support Specialist with Page Personnel Sales, you will be working with a well-established manufacturing business within the food & hospitality sector.This is an immediate start opportunity with a view to go permanent and comes with a competitive salary of £25,000 per annum.Your main responsibilities will include handling inbound calls and emails...

  • Order Distributor

    5 months ago

    Wigan, United Kingdom DHL Supply Chain Full time

    **Position**: Order Distributor **Contract Type**: Permanent (Part-time) **Location**: HMP Hindley - WN2 **Salary**:£15 per hour **Shift Pattern: Friday afternoon only 1pm - 5pm** **PLEASE NOTE: The role is based within a Prison. You will be required to under-go an Enhanced Security Vetting Process if you are to be successful for this position.** HMPPS...

  • Order Distributor

    6 months ago

    Wigan, United Kingdom DHL Full time

    **Position**: Order Distributor **Contract Type**: Permanent (Part-time) **Location**: HMP Hindley, Wigan, WN2 5TH **Salary: £15 per hour** **Shift Pattern: Friday afternoon only 1pm-5pm** **PLEASE NOTE: The role is based within a Prison. You will be required to under-go an Enhanced Security Vetting Process if you are to be successful for this...

  • Sales Administrator

    5 months ago

    Wigan, United Kingdom Acorn by Synergie Full time

    Acorn by Synergie is searching for a Sales Administrator to join their client, a manufacturing business based in Wigan, Greater Manchester. Reporting to the Sales Office Manager, the purpose of the role is to take responsibility for the day to day sales and administrative duties which will involve processing sales orders, follow up, transport arrangements...

  • Admin/order Processor

    6 months ago

    Wigan, United Kingdom Careermakers Full time

    CareerMakers Recruitment are recruiting for Office Administration Assistant on a permanent basis for our expanding client based in the heart of wigan. In house training will be provided. What’s in it for me? - Full time, Permanent contract after 12 weeks - Days: Monday to Friday - Holidays: 28 days including bank holidays - Hours: 8:30 - 17.00 Daily...

  • Admin/order Processor

    6 months ago

    Wigan, United Kingdom Careermakers Full time

    CareerMakers Recruitment are recruiting for Office Administration Assistant on a permanent basis for our expanding client based in the heart of wigan. In house training will be provided. What’s in it for me? - Full time, Permanent contract after 12 weeks - Days: Monday to Friday - Holidays: 28 days including bank holidays - Hours: 8:30 - 17.00 Daily...

  • Sales Administrator

    6 months ago

    Wigan, United Kingdom Adele Carr Recruitment Full time

    ACR is recruiting for a market-leading and growing business based in **Appley Bridge, Wigan **to recruit a **Sales Administrator** to join them full-time and permanently. This opportunity offers fantastic progression opportunities and the ability to join a company with exceptionally low staff turnover. We would like to hear from you if you have experience...

  • Sales Administrator

    6 months ago

    Wigan, United Kingdom North West Timber Treatments Ltd Full time

    **Who we are (family)** - NWTT is a leading regional timber and construction supplier, employing approximately 90 and operating since 1990. - There are 7 retail depots in the group, covering an array of manufacturing capabilities in timber treatment, sawmilling, fence panel production and joinery. - The company is recording double digit growth and wants to...

  • Internal Sales Team Leader: Driving Sales Success

    1 week ago

    Wigan, Wigan, United Kingdom Smartsearch Recruitment Ltd Full time

    About the RoleWe are seeking an experienced Internal Sales Team Leader to lead and support a small team of Internal Sales Executives in managing sales and order processing for a key account.Key Responsibilities:Lead and develop a small team of Internal Sales ExecutivesManage sales and order processing for a major key accountImplement effective sales...

  • Internal Sales Team Leader

    1 week ago

    Wigan, United Kingdom Smartsearch Recruitment Ltd Full time

    Internal Sales Team Leader, Salary: £32-38k with excellent benefits, 33 days holiday inc bank holidays, Based: Haydock.We have an exciting opportunity for an Internal Sales Team Leader to be responsible for leading, supporting and developing a small team of Internal Sales Executives to manage the sales and order processing for a major key account. This is a...

  • Internal Sales Team Leader

    11 hours ago

    Wigan, United Kingdom Smartsearch Recruitment Ltd Full time

    Internal Sales Team Leader, Salary: £32-38k with excellent benefits, 33 days holiday inc bank holidays, Based: Haydock.We have an exciting opportunity for an Internal Sales Team Leader to be responsible for leading, supporting and developing a small team of Internal Sales Executives to manage the sales and order processing for a major key account. This is a...

  • Internal Sales Team Leader

    3 days ago

    Wigan, United Kingdom Smartsearch Recruitment Ltd Full time

    Internal Sales Team Leader, Salary: £32-38k with excellent benefits, 33 days holiday inc bank holidays, Based: Haydock. We have an exciting opportunity for an Internal Sales Team Leader to be responsible for leading, supporting and developing a small team of Internal Sales Executives to manage the sales and order processing for a major key account. This is...

  • Sales/office Adminstration Assistant

    5 months ago

    Wigan, United Kingdom PCS LTD Full time

    Re: - Employment Vacancy **Sales/Office Administration Assistant** Job description: - office based customer services and sales order processor. PCS is an established manufacturing company based in Wigan Gtr Manchester that specialise in the manufacture of high-performance construction products. Our range of products are distributed through a national...

  • Internal Sales Team Leader

    3 weeks ago

    Wigan, United Kingdom Smartsearch Recruitment Ltd Full time

    Internal Sales Team Leader, Salary: £32-38k with excellent benefits, 33 days holiday inc bank holidays, Based: Haydock.We have an exciting opportunity for an Internal Sales Team Leader to be responsible for leading, supporting and developing a small team of Internal Sales Executives to manage the sales and order processing for a major key account. This is a...

  • Sales Director for Key Account Management

    1 week ago

    Wigan, Wigan, United Kingdom Smartsearch Recruitment Ltd Full time £32,000 - £38,000

    Job DescriptionWe are seeking a highly skilled Sales Director to lead our team in managing key account sales and order processing. As part of the Smartsearch Recruitment Ltd team, you will be responsible for overseeing performance and providing strategic direction to achieve sales targets.About the RoleThis is an exciting opportunity to join our dynamic team...