Sales Order Processor
7 months ago
**Sales Order Processor**:
£24,000 - £26,000 per year
per year
WN6
Permanent
**Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities employer and welcome applicants from all backgrounds.**
**SALES ORDER PROCESSOR**
**MONDAY - FRIDAY: 08:00 - 16:30**
**£24,000 - £26,000 PER ANNUM DOE**
People Solutions are working in partnership with a global manufacturing company, who are at the forefront of their industry.
Currently recruiting for a Sales Order Processor, to sit within their customer service function and provide sales & service and administrative support to their clients and the wider internal sales environment.
**Benefits**
- On site canteen
- Free Parking
- Full training programme
- Progression opportunities
- Modern working environment
- Company contribution pension
- Family orientated business
- Lots of incentives
- Hybrid working available
**Day to Day Duties**
As a Sales Order Processor your duties will involve:
- Developing and maintaining active working relationships with our dealer partners
- Entering and managing all types of sales orders (in SAP) through to completion, including order entry, quotations, follow up on purchase orders, confirmation of shipment dates
- Assisting in tracking and expediting orders through production and shipping, delivery enquiries and tracking of shipments.
- Managing your open orders: overseeing customer's projects from receipt of order through to the point of delivery/collection
- The need to identify specific requirements to enable a seamless customer experience.
- Remaining informed on the status of customer orders and displaying an accurate status on internal systems/spreadsheets
- Providing updates to the business where required.
- Entering all customer complaints in SAP and coordinating the resolution of the complaint including examining record
**Essential Skills**
- Excellent verbal and written communication at a business level
- Flexible, proactive and collaborative approach
- Time Management, highly organised and proven ability to prioritise, meet deadlines, multitask
- Ability to deal with ambiguity, complexity and make decisions within the scope of the role
- Managing and resolving conflict when we are unable to meet the customer’s expectations
**Desirable Experience**
It would be desirable as a Sales Order Processor if:
- You have worked with SAP, or another ERP system before
- Have knowledge of import/export procedures
- Have experience within the manufacturing sector
**What training is provided?**
Full Company policy and procedure training provided.
**Apply**
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