Customer Service Advisor

2 weeks ago

Bicester, United Kingdom The Menu Partners Full time

The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more.

We are looking for an experienced and passionate **Customer Service Advisor** to join our Bicester team.

Come and join an exciting company which is expanding very quickly and looking for the right people to come and join our teams. In return, we develop individuals to be the best they can be and help them along their career paths.

**Job Purpose**

To provide professional handling of a wide range of administrative and executive supported related tasks and be able to work independently with little or no supervision. To be exceptionally well organized, flexible and enjoy dealing with customer enquires on a daily basis. The ability to work to within a fast-paced environment with the ability to work well under pressure.

**Key Responsibilities and Accountabilities**
- Serve as one of the leading contacts for customer queries and questions
- Help organise general office staff’s priority with regards to customer phone calls
- Build and maintain relationships with Customers and company personnel
- Support staff on Freshware to ensure phone, fax and e mail orders have been processed correctly
- To adhere to all company policies, rules and regulations
- Investigate customer queries by liaising with internal departments
- Liaise with internal departmental managers to help and maintain customer service levels
- To offer support to all general office staff with regards to customer information throughout the day and assist in delivering maximum customer satisfaction.

**Primary Objectives**
- To support office staff in answering phone calls in good time and prioritise customers before other work
- To support the Management team in the duties of the day to day running of the office
- To assist in targeting areas within the business aimed at improving customer satisfaction.

**The Role**
- 45 hours per week
- 5 out of 7 days
- This is role is based in our Bicester office.
- £26,000 per annum

**The above list is not exhaustive of all duties and responsibilities.**

INDMANAGE

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom Fresh Direct Full time

    **Contact Centre - Customer Support Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom Fresh Direct Full time

    Company Description **Job Description**: **Contact Centre - Customer Support Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality...

  • Service Advisor

    7 days ago

    Bicester, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – BicesterOur client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.Monday to Friday 8 till 6 and every other...

  • Customer Service Advisor

    7 days ago

    Bicester, United Kingdom Fresh Direct Full time

    Company Description **Job Description**: **Contact Centre - Customer Service Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality...

  • Service Advisor

    7 days ago

    Bicester, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – BicesterOur client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.Monday to Friday 8 till 6 and every other...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...

  • Service Advisor

    3 days ago

    Bicester, Oxfordshire, United Kingdom Holt Recruitment Full time

    Service Advisor - £31,000 Main Dealership Bicester Our client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package. - Monday to Friday 8 till 6 and every other Saturday. -...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom Fresh Direct Full time

    The salary is _**_£16,897 _**_working part time, 30hrs per week. You will work between the hours of 9am-3pm and working 1 in 3 weekends._ At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. **You will;** - Process all orders and collections with accuracy...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom Fresh Direct Full time

    The salary is _**_£21,873 _**_working full time, 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends._ At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. **You will;** - Process all orders and collections with accuracy of...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom Appcastenterprise Full time

    The salary is **£21,873 **working full time, 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. **You will;** - Process all orders and collections with accuracy of data...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom Appcastenterprise Full time

    The salary is **£21,873 **working full time, 40hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends._ At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. **You will;** - Process all orders and collections with accuracy of data...

  • Customer Service Advisor

    1 month ago

    Bicester, United Kingdom Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. Come and join...

  • Customer Service Advisor

    4 weeks ago

    Bicester, United Kingdom Appcastenterprise Full time

    The salary is **£16,897 **working part time, 30hrs per week. You will work between the hours of 9am-3pm and working 1 in 3 weekends._ At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. **You will;** - Process all orders and collections with accuracy of...

  • Nhs 111 Health Advisor Part Time Nights

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    NHS 111 Health Advisor Nights - part time South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team that is based from our Bicester site in Oxfordshire. As a 111 call handler / operator, you will be responsible for answering calls from members of the public and providing them with an appropriate response for...

  • Sales Advisor

    4 weeks ago

    Bicester, United Kingdom New Look Full time

    Sales Advisor - Permanent- Bicester- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved...

  • Fixed Term Contract

    4 weeks ago

    Bicester, United Kingdom AMI Paris Full time

    **Job description**: Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty. A Sales Advisor's responsibilities include: **CUSTOMER RELATIONS** The Sales Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience: - Welcomes customers according to AMI values: being...