Servicenow Administrator

5 months ago


Manchester, United Kingdom Canopius Full time

**ServiceNow Administrator**

**The Role**

The ServiceNow System Administrator role at Canopius is an exciting opportunity where you will take ownership for the support and evolution of ServiceNow, ServiceNow Discovery and related service management offerings within the IT Service Management arena. Your key priorities are ServiceNow platform performance and the maintaining of this critical platform for the business. This will include the configuration and maintenance of the Self-Service Portal, Incident, Request, Change & Problem modules and Asset Management modules and to support any on-going, or future, ITIL / ITSM / ITOM projects.

The role will be based in the Canopius Manchester Tech & Data Hub. Hybrid working will be supported; with the expectation of 2 days per week to be from the Manchester hub, with occasional travel to the London main office.

**_Responsibilities will include:_**
- General Administration of the ServiceNow platform
- Maintain business services and configuration item relationships in ServiceNow.
- Support ServiceNow discovery tool for CMDB.
- Maintain integrity of ServiceNow platform across production and non-production instances.
- Perform installation and testing of updates and new releases.
- Work with business users to identify and refine business requirements and workflows. Aid in translating business requirements into technical requirements.
- ServiceNow platform configuration and customization including, but not limited to: Form tailoring, Workflow administration, Report setup, data imports, LDAP integration, custom scripting and third party software integrations.
- Develop UI forms, fields, notifications, workflows and JavaScript server/client code.
- Build reports, gauges, and home pages.
- Maintain Service Level Agreement (SLA) and monitor SLA workflows.
- Create new Service Catalogue requests. Create, monitor, modify, and publish Service Catalogue workflows with approvals.

**Skills and experience**:

- Experience in ServiceNow as a System Administrator or similar responsibility.
- ServiceNow system administrator training required. Ideally, a Certified ServiceNow Administrator.
- Experience in implementing ServiceNow processes and functions.
- Knowledge of LDAP/Active Directory a plus.
- Working knowledge of relational databases.
- Experience with IT Service Management, Service Desk and Change & Problem Management processes
- **TIL Foundation certification (highly desirable)**:

- Have an interest in and ability to understand and support new technologies

**Our benefits**
- We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health._

**About Canopius**
- Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda._
- At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results._
- Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected._
- We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds._
- We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments._



  • Manchester, United Kingdom Canopius Full time

    **Job Description: ServiceNow Administrator** The ServiceNow System Administrator role at Canopius is an exciting opportunity where you will take ownership for the support and evolution of ServiceNow, ServiceNow Discovery and related service management offerings within the IT Service Management arena. Your key priorities are ServiceNow platform performance...


  • Manchester, United Kingdom CDL Software Full time

    **Description**: **Reports to ServiceNow Manager** **The Role** - To provide ongoing configuration and development of ServiceNow as the key Service Management software tool for CDL. - To liaise with colleagues who have administrative roles/administrative access to ServiceNow in the use and configuration of the system. - To deliver solutions to fulfil...

  • ServiceNow Developer

    4 weeks ago


    Manchester, United Kingdom NCC Group Full time

    Job Title: ServiceNow DeveloperJob Summary:We are seeking a highly skilled ServiceNow Developer to join our team at NCC Group. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing custom applications and solutions within the ServiceNow platform to meet the business needs of our cybersecurity company.Key...


  • Manchester, United Kingdom Anson McCade Full time

    Anson McCade are delighted to be partnering with one of the worlds largest life sciences and pharma organisations as they search to appoint a ServiceNow Platform Architect to their experienced team withing the United Kingdom. Responsibilities for the ServiceNow Platform Architect include:Act as the Product Owner for ServiceNow platform interfaces and...


  • Manchester, United Kingdom Anson McCade Full time

    Anson McCade are delighted to be partnering with one of the worlds largest life sciences and pharma organisations as they search to appoint a ServiceNow Platform Architect to their experienced team withing the United Kingdom. Responsibilities for the ServiceNow Platform Architect include:Act as the Product Owner for ServiceNow platform interfaces and...


  • Manchester,, Greater Manchester, United Kingdom Anson McCade Full time

    Anson McCade are delighted to be partnering with one of the worlds largest life sciences and pharma organisations as they search to appoint a ServiceNow Platform Architect to their experienced team withing the United Kingdom. Responsibilities for the ServiceNow Platform Architect include:Act as the Product Owner for ServiceNow platform interfaces and...

  • ServiceNow Developer

    4 weeks ago


    Manchester, United Kingdom NCC Group Full time

    Job Title: Cybersecurity Application DeveloperJob Summary:We are seeking a highly skilled Cybersecurity Application Developer to join our team at NCC Group. As a Cybersecurity Application Developer, you will be responsible for designing, developing, and implementing custom applications and solutions within the ServiceNow platform to meet the business needs...


  • Manchester, United Kingdom Anson McCade Full time

    Job Description Anson McCade are delighted to be partnering with one of the worlds largest life sciences and pharma organisations as they search to appoint a ServiceNow Platform Architect to their experienced team withing the United Kingdom. Responsibilities for the ServiceNow Platform Architect include: Act as the Product Owner for ServiceNow platform...

  • ServiceNow Developer

    5 months ago


    Manchester, United Kingdom NCC Group Full time

    Position Title: ServiceNow Developer Location: UK/EU Remote Role Purpose: The ServiceNow Certified Application Developer is responsible for designing, developing, and implementing custom applications and solutions within the ServiceNow platform to meet the business needs of our cybersecurity company. This role requires a blend of programming...


  • Manchester, New Hampshire, United Kingdom Anson McCade Full time

    Role: ServiceNow Platform Architect LeadLocation: Greater Manchester Area, United KingdomRelocation: Comprehensive relocation assistance and sponsorship offered.Overview: Anson McCade is seeking an experienced ServiceNow Platform Architect to spearhead the company's digital transformation initiatives. As a pivotal member of the IT team, you will be...


  • Manchester, United Kingdom Anson McCade Full time

    Job Advertisement: ServiceNow Platform ArchitectLocation: Manchester - 3 days a weekSalary: Base Up to £120,000 - Total package Circa £170,000Are you ready to make an impact on a global scale? We are seeking an experienced ServiceNow Platform Architect to play a pivotal role in transforming our IT landscape. As the Product Owner for the ServiceNow...


  • Manchester, United Kingdom Anson McCade Full time

    Job Advertisement: ServiceNow Platform Architect Location: Manchester - 3 days a week Salary : Base Up to £120,000 - Total package Circa £170,000 Are you ready to make an impact on a global scale? We are seeking an experienced ServiceNow Platform Architect to play a pivotal role in transforming our IT landscape. As the Product Owner for...


  • Manchester Area, United Kingdom Anson McCade Full time

    Anson McCade are delighted to be partnering with one of the worlds largest life sciences and pharma organisations as they search to appoint a ServiceNow Platform Architect to their experienced team withing the United Kingdom. Responsibilities for the ServiceNow Platform Architect include:Act as the Product Owner for ServiceNow platform interfaces and...


  • Manchester, New Hampshire, United Kingdom Anson McCade Full time

    We are seeking a highly skilled ServiceNow Platform Architect to lead our technology transformation initiatives and drive key integrations across the platform. With a strong vision for platform integration, DevOps strategy, and governance excellence, you will be responsible for managing technical debt with a long-term perspective and ensuring compliance with...


  • Manchester Area, United Kingdom Anson McCade Full time

    Job Advertisement: ServiceNow Platform ArchitectLocation: Manchester - 3 days a weekSalary: Base Up to £120,000 - Total package Circa £170,000Are you ready to make an impact on a global scale? We are seeking an experienced ServiceNow Platform Architect to play a pivotal role in transforming our IT landscape. As the Product Owner for the ServiceNow...


  • Manchester Area, United Kingdom Anson McCade Full time

    Job Advertisement: ServiceNow Platform ArchitectLocation: Manchester - 3 days a weekSalary: Base Up to £120,000 - Total package Circa £170,000Are you ready to make an impact on a global scale? We are seeking an experienced ServiceNow Platform Architect to play a pivotal role in transforming our IT landscape. As the Product Owner for the ServiceNow...

  • Digital Architect

    6 days ago


    Manchester, United Kingdom Anson McCade Full time

    Job Advertisement: ServiceNow Platform Architect Location: Manchester - 3 days a week We are seeking an experienced ServiceNow Platform Architect to play a pivotal role in transforming our IT landscape. As the Product Owner for the ServiceNow platform, you will guide interfaces and integrations across Virtual Agents, Portals, Mobile Apps, and more....


  • Manchester, United Kingdom Intrum Full time

    Job Title: SQL Server Database AdministratorAbout the Role:As a skilled Database Administrator at Intrum, you will be part of a talented team of database professionals within our IT Department, specialising in database design and maintenance. Leveraging your expertise in SQL Server, you will provide guidance on systems design, optimise SQL queries, and offer...


  • Manchester, United Kingdom Latham & Watkins LLP Full time

    About Latham & Watkins: Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect,...


  • Manchester, United Kingdom Cognizant Full time

    SCCM Intune Engineer RoleAre you an experienced SCCM Intune Engineer looking for a challenging opportunity to work with a leading-edge technology company? Cognizant's Cloud, Infrastructure & Security Services Practice is seeking a skilled professional to join our team.As an SCCM Intune Engineer at Cognant, you will be responsible for software packaging and...