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Front of House Receptionist

7 months ago

Slough, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

Working as a member of Slough Community Mental Health Team, coordinating and providing administrative support, including collating and inputting data.

The postholder will ensure good communications are maintained across the service, being the first point of contact for the service.

Responsible for the provision of full Reception, “Front of House” Service to all Clients/Visitors both during andoutside of out-patient clinics, to present a professional and calm manner.

Working as part of a multidisciplinary team, you will work alongside a range of professionals including doctors, nurses, psychologists, social workers, occupational therapists, support workers, and our administration team.

Slough is the second largest town in Berkshire and is within the Greater London Urban Area. The A4, M4, M40 and M25 are all easily accessible making travel to and from very straightforward. Links to the centre of London are excellent with four trains an hour to Paddington, fast trains taking only 18 mins.

Working as part of a multidisciplinary team, you will work alongside a range of professionals including doctors, nurses, psychologists, social workers, occupational therapists, support workers, and our administration team.

**The 3/4 “must haves” for you to be considered for this role**:

- Previous experience in busy office environment
- Previous experience of working in Health or Local Authority environment
- Previous experience with patient administration system

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.

For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. Some of the benefits of joining our team:

- Salary ranging from £20,330 per annum
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.

Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.