Pennine Lung Service Admin Clerk

7 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
You will be responsible for providing administrative support to the Pennine Lung Service and NCA Long Covid Service.

You will work between the Royal Oldham site and Whitney Court for service administration purposes and will provide and receive sensitive confidential information on behalf of the service and will present a positive, and professional image of yourself and the service to all other services and agencies.

**Main duties of the job**:

- Process confidential patient information following Trust policies and GDPR regulations.
- Answer the phone and take telephone queries from patients, wards and primary care services.
- Order stock.
- Use Procurement for stock/non-stock items as well as raising requisitions/purchase orders for room bookings.
- Assist Band 7 Team Leaders with daily service administration when required.
- Admin support for multidisciplinary team when required, uploading notes from MDT meetings, minute taking for team meetings

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- IT Skills
- Microsoft Qualifications

**Desirable criteria**:

- ECDL
- RSA 3 / NVQ 3

**Skills & Abilities**:
**Essential criteria**:

- Excellent customer service skills
- Ability to work independently and as part of a team.
- Ability to cope with changes to the workplace.

**Knowledge, Training & Experience**:
**Essential criteria**:

- Experience of working with the public in a health service environment.
- High level of secretarial competence.

**Desirable criteria**:

- Understanding of patient pathways
- Experience of using MS teams and SharePoint
- Experience of using patient management systems.
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**:
**Applicant requirements**:

- This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

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