Senior Debt Officer

7 days ago


Wakefield, United Kingdom Wakefield and District Housing Limited Full time

Location_ Wakefield District - Hybrid working
- Salary_ £35,144 - £39,184
- Hours_ Up to 37
- Closing Date_ 20 February 2024

We are looking for someone to join our busy Debt Team as a Senior Debt Officer. Reporting to the Debt Recovery Manager, you will provide guidance, advice, support and direction on debt management to WDH employees.

**What we’re looking for**:
You will have excellent time management and organisational skills and manage the performance management regime within the service and recommend development initiatives as required.

You will also maintain high standards of service delivery within the debt service and ensure that policies and procedures are delivered.

To join our Central Debt Team, we’re looking for someone with:

- experience of managing the delivery of customer focused services;
- significant housing experience;
- evidence of effective communications with stakeholders, managers and employees;
- a detailed knowledge of allocations and debt issues and relevant policies and procedures; and resource management experience - financial and human.

This post also requires applicants to hold a current, valid UK driving licence with the ability to travel throughout the district and will include some evening and weekend work.

For more details on what we’re looking for in these roles, head to the related documents section and download the Job Description. You can also check out our video.

For more information or an informal chat about this role, please contact Mark Clipsham, Debt Recovery Manager on 01977 724464.

**WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes**:

- 25 days holiday (rising to 30 over 5 years service) + statutory bank holidays;
- generous employer pension contribution;
- happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
- a wide range of personal development opportunities;
- a fantastic health and wellbeing package;
- 1 day to take part in our Volunteering Scheme; and
- "cycle to work" scheme and discounted shopping platform

**Please note: we do not accept CVs.


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