Receptionist

3 weeks ago


StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

The role is a newly created hybrid role that incorporates a mixture of reception and booking officer roles, which creates flexibility within the Endoscopy Department to support the booking team.

To welcome patients, carers, relatives, visitors and other health care staff to the Endoscopy Department in a polite, courteous and professional manner. To ensure you are patient focused at all times and always greeting patients with a smile. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent follow-up appointment is patient focussed, efficient and effective. Incorporating use of all the Trust's systems including: Choose and Book, iPortal, Unisoft/Endobase and any other systems to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection.

To undertake clerical duties, this includes providing and receiving routine information requiring tact or persuasive skills. Communicates tactfully with patients, staff about appointments or any other queries deemed necessary.

Communicates with patients and their relatives who are telephoning to update their personal details and change cancel appointments.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager:
Naomi Goodwin, Operational Services Manager

**Tel**: 01782 671607


  • Receptionist

    4 weeks ago


    Stoke-on-Trent, United Kingdom WORK LYF GROUP LIMITED Full time

    **Job description** I am looking for a receptionist based on the festival park This is working on a corporate front of house We are looking for an experience receptionist with a bubbly professional personality You must have a good telephone manner and good admin skills Previous experience is preferred Worked in a similar role Monday to Friday 8.00am...

  • Receptionist

    4 weeks ago


    Stoke-on-Trent, United Kingdom Linkedup Full time

    **Receptionist** **Stoke-on-Trent** **£25,000 per annum + Performance-Based Bonuses** **Job Type: Full-Time, Permanent** Our client, a well-established and highly reputable car garage, is seeking a dedicated Receptionist to join their team in Stoke-on-Trent. This is an exciting opportunity for an individual passionate about the automotive industry to...

  • Dental Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom Smallthorne Dental Practice Full time

    **Receptionist Roles and responsibilities include: - ** - Meeting and greeting patients, providing a great first impression. - Booking and amending appointments, answering the phone, updating patient records. - Supporting the Practice Manager and clinical team with the smooth running of the practice. - Handling payments. - Assessing sensitive information...

  • Receptionist

    4 weeks ago


    Stoke-on-Trent, United Kingdom Intro Personnel Permanent Recruitment Full time

    **Receptionist; Stoke on Trent, Staffordshire; £23,500 per annum.** **THE COMPANY** One of the leading Professional Services firms within the UK is recruiting. This company have their HQ in North Staffordshire, providing excellent facilities and career opportunities for their local employees. **THE ROLE** The company is looking to recruit a Receptionist...

  • Receptionist

    4 weeks ago


    Stoke-on-Trent, United Kingdom Eight Full time

    Responsibilities: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls to the appropriate person or department - Provide general administrative and clerical support, including data entry, filing, and photocopying - Maintain office supplies inventory and place orders as needed - Schedule appointments and manage...

  • Dental Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom newcastle dental implant clinic Full time

    Newcastle Dental and Implant Clinic is a private dental practice located in Newcastle under Lyme, Staffordshire and we are looking to recruit a receptionist to join our team. Dental experience is desirable although not essential. The ideal applicant will be professional, friendly, able to work as part of a team but also work using own iniotive. Full Time...

  • Receptionist

    4 weeks ago


    Stoke-on-Trent, United Kingdom RABS FLOORING Full time

    For more info please call Rab on 07774 596596 **Job Description**: Customer Service Managing Diary and Admin Support with social media Support with Sales (Sales based bonuses offered.) **Job Types**: Full-time, Part-time Part-time hours: 21 per week **Salary**: £250.00-£650.00 per week **Benefits**: - Flexitime Schedule: - Day shift -...

  • Medical Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom Potteries Medical Centre Full time

    **Temporary Receptionist Administrator Required** **(Part Time - to Cover maternity Leave 12 month period)** We currently have a vacancy for a temporary Part time Receptionist / Administrator to join our Practice. This is for a period of 12 months to cover Maternity Leave. The position is part time - you will be required to work Monday to Friday between...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

    An exciting opportunity has arisen for an enthusiastic, self-motivated individual to join our front of house Reception Team at Harplands Hospital where we provide a 24 hour 7 day service. The post is part time, 24 hours per week. To provide a comprehensive Receptionist/Telephonist serviceat Harplands Hospital, ensuring that all duties are carried out...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    An exciting opportunity has arisen for an enthusiastic, self-motivated individual to join our front of house Reception Team at Harplands Hospital, where we provide a 24 hour 7 day service. The post is part time, 32 hours per week. You will be responsible for providing a comprehensive Receptionist/Telephonist service at Harplands Hospital, ensuring that all...


  • Stoke-on-trent, United Kingdom Hays Full time

    Receptionist, Front of house, customer service Temporary Receptionist, Stoke-on-Trent £11.68-£13 per hour Our Company We are a dynamic and thriving company in search of a skilled receptionist to join our team. As an industry leader, we pride ourselves on providing excellent service to our clients and creating a positive working environment for our...


  • Stoke-on-Trent, United Kingdom HAYS Full time

    Receptionist, Front of house, customer service Temporary Receptionist, Stoke-on-Trent£11.68-£13 per hourOur CompanyWe are a dynamic and thriving company in search of a skilled receptionist to join our team. As an industry leader, we pride ourselves on providing excellent service to our clients and creating a positive working environment for our...


  • Stoke-on-Trent, United Kingdom Ambassador Theatre Group Full time

    **Role**: Reception & Stage Door - **Salary**: £10.42 per hour - **Type**: Casual - **Closing Date**: 30-11-2023 at - **Location**: Stoke-on-Trent Theatres Ltd, Bagnall Street Stoke-on-Trent Staffordshire ST1 3AD **Stage Door Receptionist** Nothing beats the energy and excitement of a great live experience! That’s why our mission is to bring the very...

  • Floating Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    The post holder will contribute towards a confidential and efficient reception and administrationservice communicating with clients and visitors to the site in person, as well as over the telephone.The post holder will be expected to be able to follow instructions, prioritise their work anddemonstrate initiative in order to fulfil the requirements of the...


  • Stoke-on-Trent, United Kingdom Hope Veterinary Surgery Full time

    **PART TIME VETERINARY RECEPTIONIST REQUIRED**. Hope Veterinary Surgery Trentham Stoke On Trent Staffordshire Front of house vet receptionist required to offer a friendly, professional service to our clients. The role includes client meet and greet, booking and amending appointments, cash handling, and telephone answering, assisting with account...


  • Stoke-on-Trent, United Kingdom Genix Healthcare Full time

    Genix Healthcare Stoke Practice-Part time Dental Receptionist position A positive team culture is vitally important and therefore it will be your passion to ensure the culture within the dental practice is in line with the organisations vision, values, and behaviours. Why Genix Healthcare/What’s in it for you? - Negotiable salary depending on...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic, efficient, flexible individual who is able to multi-task to join the team as an Imaging Help Desk/Receptionist Administrator working 26 hours per week. This post involves rotating as per the rota on 4 Reception areas - Main Reception, Help Desk Reception, MRI Reception...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as an Imaging Helpdesk/Receptionist on 26 hours permanent contract. This post offers an excellent opportunity for individuals wishing to gain exposure to a wide range of administration tasks along with customer service skills. You...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as an Imaging HelpDesk/Receptionist on 35 hours permanent contract. This post offers an excellent opportunity for individuals wishing to gain exposure to a wide range of administration tasks along with customer service skills. You...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the Imaging Directorate for individuals looking to gain experience in Administration-Receptionist roles on a bank contract. You need to be computer literate, enthusiastic, efficient, willing to learn and able to multi-task. Accuracy is essential. We have various ad-hoc shifts to suit a variety of applicants...