Receptionist

1 month ago


StokeonTrent, United Kingdom Linkedup Full time

**Receptionist**

**Stoke-on-Trent**

**£25,000 per annum + Performance-Based Bonuses**

**Job Type: Full-Time, Permanent**

Our client, a well-established and highly reputable car garage, is seeking a dedicated Receptionist to join their team in Stoke-on-Trent. This is an exciting opportunity for an individual passionate about the automotive industry to play a crucial role in the daily operations of a busy MOT centre.

**Responsibilities**:

- Greet and welcome customers as they arrive at the service centre, ensuring a positive first impression.
- Manage incoming calls, including scheduling appointments, providing information on services, and addressing customer inquiries or concerns.
- Maintain an organised reception area and ensure it is presentable at all times.
- Process transactions and handle billing enquiries.
- Coordinate with the service team to keep customers informed about the status of their vehicles.
- Input and maintain customer and vehicle records in the company database.
- Assist in promoting and selling additional services and products to customers.
- Handle customer complaints in a tactful and professional manner.

**Skills & Experience required**:

- Proven experience in a receptionist or front office or Parts Advisor role; experience in the automotive industry is a plus.
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a team in a fast-paced, customer-focused environment.
- Strong organisational skills with attention to detail.
- Proficiency in using computer systems, including Microsoft Office Suite.
- Ability to multitask and manage time efficiently.
- Knowledge of the automotive industry is beneficial but not essential.
- A positive, customer-focused attitude and a desire to provide exceptional service.

**What our client offers**:

- Competitive salary with performance-based bonuses.
- A friendly and supportive work environment.
- Opportunities for professional development and growth.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person



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