Block Management Officer

2 weeks ago


Bow, United Kingdom Swan Housing Group Full time

In this role, you will manage mixed tenure properties and Swan’s relationships with managing agents across London and Essex.

Please note - This opportunity is a 9 Month Secondment.

**This role will involve but not be limited to;**
- Manage properties and non-estate services inspections for all tenures completed by Neighbourhood Inspector
- Lead on outstanding repairs and compliance issues. Including new build defects and latent defects
- Attend site when required and roll out improvements to residents for services provided
- Manage all tenancy management issues for associated blocks- Improve satisfaction within Status survey for areas of responsibility
- Relevant qualification in Project Management, Housing or Property Management will be beneficial- Understanding of customer care and quality issues - repairs and estate cleaning
- Understanding of managing properties and Landlord & Tenant legislation
- Confident working in a customer focused and performance driven environment
- High standard of written and verbal communication as well as organisation skills

**We offer fantastic benefits including Pension, Life Assurance, BUPA Private Healthcare and much more. Further to this you can expect 25 days’ holiday (plus bank holidays, PLUS 3 days at Christmas), a comprehensive induction programme and excellent ongoing training.



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