Visitor Experience Assistant

1 week ago


London, United Kingdom Somerset House Trust Full time

The Visitor Experience team works across the cultural programme at Somerset House including commercial and live events, exhibitions, performance, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment.

The Visitor Experience Assistants work across the entire programme at Somerset House. One day you could be working on a visiting art fair such as Photo London or London Original Print Fair or you could be assisting on SKATE (our outdoor winter ice rink) or invigilating one of our exhibitions and another day supporting our Studios team on a talk no two days ever seem the same. This in an active role and requires a flexible approach with working hours including weekends and evenings as we hold events 364 days of the year. Some of our events/exhibitions are outside and we operate during all weather.

We are looking for someone who:

- Has worked in a busy customer-facing role, with excellent customer service skills
- Has teamwork experience, having worked as part of a large team
- Has a commitment and passion for ensuring outstanding visitor experience to a diverse audience
- Has enthusiasm for Somerset House and our cultural programme
- Has a flexible approach to work and hours including evenings, weekends and bank holidays

**Applicants must be available over the following dates**:

- 10th March - Interviews (held onsite)
- 21st March - Induction Day

**Contract Type: Casual Worker Contract**
**Rate of Pay: £11.95 per hour plus accrual of holiday entitlement**
**Application Deadline: Monday 6 March, 10.00**

**Job Type**: Zero hours contract

**Salary**: £11.95 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



  • London, United Kingdom Adventure Experience Full time

    We are currently looking for Visitor Experience Hosts to come and join the team We are all about creating an exciting Adventure Golf experience the whole family can enjoy and are looking for charismatic and energetic Front of House Hosts to engage with our visitors and really bring our Adventure Golfing expedition to life! Engaging with our visitors to...


  • London, United Kingdom Adventure Experience Full time

    We are currently looking for Visitor Experience Hosts to come and join the team at: Jurassic Island Adventure Golf Harrow. An educational Adventure Golf journey, where Jurassic giants prowl amongst jungle vegetation and 18-hole’s of jaw-dropping Adventure Golf action. We are all about creating an exciting Adventure Golf experience the whole family can...


  • London, United Kingdom The Greenwich Foundation for the Old Royal Naval College Full time

    **JOB DESCRIPTION** **Main Purpose**: To deliver admissions, retail, and visitor experience services to the highest possible standard. Delivering exceptional experiences as an extraordinary cultural destination is at the heart of everything we do at the Old Royal Naval College. The Visitor Experience and Retail Team is often the first contact people have...


  • London, United Kingdom Greenwich Foundation for the Old Royal Naval College Full time

    **Role Purpose**: At the Old Royal Naval College, exceptional visitor experiences are at the heart of everything we do. The Visitor Experience Team is the first point of contact for welcoming visitors onsite and ensuring a positive experience onsite. The role is vital to achieving our admissions, retail, and visitor experience targets and as such demand’s...


  • London, United Kingdom Greenwich Foundation for the Old Royal Naval College Full time

    **Role Purpose**: At the Old Royal Naval College, exceptional visitor experiences are at the heart of everything we do. The Visitor Experience Team is the first point of contact for welcoming visitors onsite and ensuring a positive experience onsite. The role is vital to achieving our admissions, retail, and visitor experience targets and as such demand’s...


  • London, United Kingdom Charles Dickens Museum Full time

    The Charles Dickens Museum is the only surviving London residence of the great Victorian novelist and social commentator. It houses the world's most important collection of his writing and material related to his life. We’re looking for some customer service superstars to come and join our dynamic team as Visitor Experience Assistants. You’ll make sure...


  • London, United Kingdom Redway HR Ltd Full time

    We are looking for several new recruits to join the friendly Visitor Experience team, in St Paul's Cathedral. This is a fantastic opportunity to work behind the scenes of one of the most iconic buildings in the world, providing a world class 'welcome' toall who enter. Weekend and casual roles are avialable. In return you’ll find we are a welcoming place...


  • London, United Kingdom CV-Library Full time

    Every summer Buckingham Palace opens its doors to the public from July to early October, offering a unique opportunity for visitors from around the world to experience this iconic Royal residence. By joining our team you will help to create memorable moments for thousands of visitors. We have three roles available, each will allow you to showcase your...


  • London, United Kingdom Somerset House Trust Full time

    **Description**: The Visitor Experience team works across the cultural programme at Somerset House, including commercial and live events, exhibitions, performances, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment. We are seeking a Visitor Experience Supervisor to join our Visitor...


  • London, Greater London, United Kingdom The Royal Household Full time £30,969

    We are seeking an experienced Visitor Experience Coordinator to join our team at The Royal Household. In this role, you will be responsible for leading our team of Visitor Services Assistants (Wardens), ensuring every visitor has an exceptional experience from welcome to goodbye.The successful candidate will have excellent communication skills, supervisory...


  • London, United Kingdom Transport for London Full time

    **Visitor Experience Assistant (Retail)** **042152** **Organisation** - London Transport Museum **Job** - Compliance **Position Type** - Full Time **Visitor Experience Assistant (Retail)** **Job title: Visitor Experience Assistant (Retail)** **Grade/hay score**:Pay Band 1 **Contract**:Permanent **Salary**: £22000.00 - FTE **Reports to**: Visitor...


  • London, United Kingdom Somerset House Trust Full time

    **Description**: The Visitor Experience team works across the cultural programme at Somerset House including commercial and live events, exhibitions, performance, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment. We are seeking a Visitor Experience Supervisor to join our Visitor...


  • London, United Kingdom The Royal Household Full time

    Job Description Every summer Buckingham Palace opens its doors to the public from July to early October, offering a unique opportunity for visitors from around the world to experience this iconic Royal residence. By joining our team you will help to create memorable moments for thousands of visitors. We have three roles available, each will allow you to...


  • London, United Kingdom The Royal Household Full time €14

    Every summer Buckingham Palace opens its doors to the public from July to early October, offering a unique opportunity for visitors from around the world to experience this iconic Royal residence. By joining our team you will help to create memorable moments for thousands of visitors. We have three roles available, each will allow you to showcase your...


  • London, United Kingdom Somerset House Trust Full time

    The Visitor Experience team works across the cultural programme at Somerset House including commercial and live events, exhibitions, performance, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment. We are seeking Visitor Experience Supervisors who will help train, roster and supervise...


  • London, United Kingdom Charles Dickens Museum Full time

    We’re looking for a customer service superstar to come and join our dynamic team as Visitor Experience Assistant. You’ll make sure every visitor is treated to an unforgettable experience at the historic home of Charles Dickens, while maximising income for the museum. This position is split between our shop and tea room, and involves selling tickets and...


  • London, United Kingdom Transport for London Full time

    **Visitor Experience Assistant (Ticketing / Gallery)** **042390** **Organisation** - London Transport Museum **Job** - Compliance **Position Type** - Full Time **Visitor Experience Assistant (Ticketing / Gallery)** Job title**:Visitor Experience Assistant (Ticketing / Gallery)** Grade/hay score: Pay Band 1 Contract: Permanent (Multiple...


  • London, Greater London, United Kingdom VAL WADE RECRUITMENT Full time

    About the Role:We are looking for a skilled Duty Manager to join our team at the Museum in West London.This is a part-time temporary role offering £17 per hour (plus holiday pay accrual), perfect for someone who wants to work in a dynamic museum environment.The successful candidate will lead daily briefings, coordinate visitor programs, and provide...


  • City of London, United Kingdom CV-Library Full time

    Our client, a world-famous Museum based in South Kensington, requires enthusiastic, outgoing, and professional staff with excellent interpersonal skills and commercial awareness to work within their Front of House Visitor Experience Teams. This is a temporary position to assist with the upcoming school holidays. After this period, dependent on operational...


  • London, United Kingdom National Trust Full time

    Can you help us encourage Londoners to support our cause? We have an exciting opportunity to work across two very different National Trust properties as part of a close-knit team. We are looking for an enthusiastic and creative Visitor Experience Officer to support the delivery of exceptional experiences for all our visitors and supporters. This is an...