Museum Visitor Experience Assistant

3 weeks ago

City of London, United Kingdom CV-Library Full time

Our client, a world-famous Museum based in South Kensington, requires enthusiastic, outgoing, and professional staff with excellent interpersonal skills and commercial awareness to work within their Front of House Visitor Experience Teams.

This is a temporary position to assist with the upcoming school holidays. After this period, dependent on operational requirements, there may be the opportunity to pick up some shifts on a regular basis, typically between one and five days per week.

Staff should be available for all the assessment and induction days, as well as dates between 21 December and 5 January.

You MUST be available to work 23rd, 27th, 28th, 31st December and 1st and 2nd January.

Please note we will be holding an assessment at the Museum on Monday 9 December. Selected applicants will then be required to attend paid training from Wednesday 11 - Friday 13 December.

You must be available for the entirety of all these days to complete induction for the role.

This position is paid at £13.15 ph

Responsibilities and skills required include:

To actively seek out and assist visitors, providing excellent customer service to enhance all aspects of the visitor journey.
To inspire visitors' interest by sharing knowledge and information, and advocating all aspects of the public programme, offer, services and products.
To achieve set individual and team performance objectives and conversion targets.
To actively promote and engage visitors in commercial opportunities where applicable.
To promote the programme of special exhibitions and events, including the Gift Aid scheme to encourage additional ticket donations and meet conversion rates.Please note that this role involves working in a busy environment, including manual handling responsibilities such as staffing a cloakroom, stock movement, and moving of barriers. Successful candidates can expect to work outside in all weathers (protective clothing will be provided) and be standing and/or moving around the Museum site for most of the day.

The Museum is closed on the 24, 25 and 26th Dec.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

  • Museum Visitor Experience Assistant

    7 days ago

    City of London, United Kingdom Adecco Full time

    Our client, a world-famous Museum based in South Kensington, requires enthusiastic, outgoing, and professional staff with excellent interpersonal skills and commercial awareness to work within their Front of House Visitor Experience Teams.This is a temporary position to assist with the upcoming school holidays. After this period, dependent on operational...

  • Visitor Experience Assistant

    5 months ago

    London, United Kingdom Charles Dickens Museum Full time

    The Charles Dickens Museum is the only surviving London residence of the great Victorian novelist and social commentator. It houses the world's most important collection of his writing and material related to his life. We’re looking for some customer service superstars to come and join our dynamic team as Visitor Experience Assistants. You’ll make sure...

  • Museum Visitor Experience Assistant

    2 weeks ago

    London, United Kingdom Adecco UK Limited Full time

    Our client, a world-famous Museum based in South Kensington, requires enthusiastic, outgoing, and professional staff with excellent interpersonal skills and commercial awareness to work within their Front of House Visitor Experience Teams. This is a temporary position to assist with the upcoming school holidays. After this period, dependent on operational...

  • Museum Host

    5 months ago

    London, United Kingdom Moco Museum Full time

    **IN ART WE TRUST**: From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona - and soon the cultural hub of London’s West End - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović,...

  • Museum Host

    6 months ago

    London, United Kingdom Moco Museum Full time

    **IN ART WE TRUST**: From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona - and soon the cultural hub of London’s West End - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović,...

  • Visitor Assistant X2

    5 months ago

    London, United Kingdom Natural History Museum Full time

    **About Us** We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits...

  • Museum Visitor Experience Assistant

    2 weeks ago

    London, United Kingdom Adecco Full time

    Our client, a world-famous Museum based in South Kensington, requires enthusiastic, outgoing, and professional staff with excellent interpersonal skills and commercial awareness to work within their Front of House Visitor Experience Teams.This is a temporary position to assist with the upcoming school holidays. After this period, dependent on operational...

  • Visitor Assistant

    2 weeks ago

    London, United Kingdom Science Museum Group Full time

    Do you have great communication skills and the ability to provide a warm welcome to our visitors?About usThe Science Museum's world-class collection forms an enduring record of scientific, technological, and medical advancement from across the globe. As part of the world leading Science Museum Group, the Science Museum in London is known for its inspiring...

  • Visitor Experience Assistant

    6 months ago

    London, United Kingdom Charles Dickens Museum Full time

    We’re looking for a customer service superstar to come and join our dynamic team as Visitor Experience Assistant. You’ll make sure every visitor is treated to an unforgettable experience at the historic home of Charles Dickens, while maximising income for the museum. This position is split between our shop and tea room, and involves selling tickets and...

  • Visitor Experience and Marketing Officer

    6 months ago

    London, United Kingdom Museum of Brands Full time

    **Role Description: Visitor Experience and Marketing Officer** **Job Title **Visitor Experience and Marketing Officer **Responsible to **Museum Manager **Works with **All team members, volunteers, trustees **Contract **Permanent, full time, 80% also available **Location **Hybrid, Museum of Brands, London, W11 1QT, at home, approx. 3 days on site/2 at...

  • Visitor Experience Assistant

    5 months ago

    London, United Kingdom Charles Dickens Museum Full time

    We’re looking for a customer service superstar to come and join our dynamic team as Visitor Experience Assistant. You’ll make sure every visitor is treated to an unforgettable experience at the historic home of Charles Dickens, while maximising income for the museum. This position is split between our shop and café, and involves selling tickets and...

  • Museum Experience Ambassador

    1 week ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    About the RoleWe are seeking a dynamic and enthusiastic individual to join our Front of House Visitor Experience Teams as a Museum Experience Ambassador.This is a temporary position to assist with the upcoming school holidays, providing an excellent opportunity to gain experience and skills in customer service, teamwork, and commercial awareness.As a Museum...

  • Health and Safety Manager

    2 weeks ago

    London, Greater London, United Kingdom British Museum Full time

    Visitor and Safety First Line Manager Role SummaryProtect the UK's number one visitor attraction by ensuring the safety and security of the Museum, its visitors, staff, and collection.This role involves managing a team of Visitor and Safety Assistants, providing excellent customer service, and carrying out necessary safety and security...

  • Visitor Services Assistant

    5 months ago

    London, United Kingdom The Sherlock Holmes Museum Full time

    The Sherlock Holmes Museum is looking for a part and full-time Visitor Service Assistants to work in the home of London's most famous character. Excellent team player, comfortable to working in a busy environment, yet remain calm under pressure. Above all, it is an opportunity to use your transferable skills and deliver an exceptional customer services and...

  • Visitor Services Assistant

    5 months ago

    London, United Kingdom The Sherlock Holmes Museum Full time

    The Sherlock Holmes Museum is looking for a part-time Visitor Service Assistants to work in the home of London's most famous character. Excellent team player, comfortable to working in a busy environment, yet remain calm under pressure. Above all, it is an opportunity to use your transferable skills and deliver an exceptional customer services and a...

  • Weekday Visitor Services Assistant

    5 months ago

    London, United Kingdom The Sherlock Holmes Museum Full time

    The Sherlock Holmes Museum is looking for a part and full-time Visitor Service Assistants to work in the home of London's most famous character. Excellent team player, comfortable to working in a busy environment, yet remain calm under pressure. Above all, it is an opportunity to use your transferable skills and deliver an exceptional customer services and...

  • Visitor Experience Assistant

    6 months ago

    London, United Kingdom Step Ahead Full time

    **Job Title: Visitor Experience Assistant** **Location: Central London** **Salary: £12.62ph** **Job and Client overview** Step Ahead are looking for flexible and professional staff with excellent interpersonal skills to join our agency, specifically to work alongside our client, a prominent central London museum. Our client’s museum collections,...

  • Weekend Visitor Service Assistant

    5 months ago

    London, United Kingdom The Sherlock Holmes Museum Full time

    The Sherlock Holmes Museum is looking for a part time Weekend Visitor Service Assistants to work in the home of London's most famous character. Excellent team player, comfortable to working in a busy environment, yet remain calm under pressure. Please make sure that you are availible on weekends. Above all, is an opportunity to use your transferable skills...

  • Visitor & Safety First Line Manager - London

    2 weeks ago

    Bloomsbury, London, United Kingdom The British Museum Full time

    Role Summary Visitor and Safety First Line Manager Visitor and Security ServicesFull-timeFixed term (until 31 March 2025)£ 31,916 per annum Application deadline: 12pm (midday) on 25 November 2024 About the role: The Visitor and Security Services (VSS) department works across the Museum to ensure our visitors can make the most of their visit. Whether it...

  • Seasonal Summer Visitor Services Assistant

    6 months ago

    London, United Kingdom The Sherlock Holmes Museum Full time

    The Sherlock Holmes Museum is looking for a **Seasonal Summer Visitor Services Assistant** to work in the home of London's most famous character. Excellent team player, comfortable to working in a busy environment, yet remain calm under pressure. Above all, it is an opportunity to use your transferable skills and deliver an exceptional customer services...