Outpatient Bookings Administrator Bank

7 months ago


Leamington Spa, United Kingdom Nuffield Health Full time

HEAD OFFICE

Outpatient Bookings Administrator Bank

**Patient Services Administrator**

**Nuffield Health Warwickshire Hospital | Administration | Bank | Part time**
**£12.01 per hour**

Our Outpatient Bookings Team at Nuffield Health Warwickshire Hospital currently have an opportunity for a Bank Outpatient Bookings Administrator. Start your journey with us whilst we’ll support you to be your best.

**The Role**

You’ll be a smart, friendly and enthusiastic member of the team providing vital administrative support provisionally in a front-line role. Duties include acting as first point of contact for all visitors to the Hospital and handling and managing incoming calls. Your IT and organisational skills will be supported by an excellent telephone manner. You will interact with Consultants, Patients, and Colleagues, being sensitive to our customers’ needs and providing excellent customer service. Administration and keyboard skills are required. Previous experience of working in customer service environment is preferred, but not essential. Full training will be provided.

**Key tasks**
- Meeting and greeting patients
- Answering calls, dealing with enquiries and arranging appointments
- Preparing clinic paperwork
- Registering customers and providing clear directions to the relevant areas of the hospital
- Providing administrative support to clinical staff as required
- Accuracy in data inputting and able to work under pressure
- Flexibility in working pattern and duties
- Ability to learn and work across a number of departments as required
- Previous Knowledge or experience of working within healthcare administration / reception or hospitality industry is preferable but not essential
- Good IT and Key Boards Skills Required
- Good communication/interpersonal skills
- Self-motivated and able to work alone and a part of a team
- Well presented with strong customer service skills

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.
- Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability._

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationLeamington Spa - Warwickshire
- Contract typeBank
- ReferenceJR0077608

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.



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