Administration Assistant
3 days ago
**JOB TITLE**: Administration Assistant
**BAND**: 2
**BASE**: Your primary base will be Loughborough Hospital however
travel between Alliance Community hospital sites will be
required
**HOURS**: Contracted hours to be worked between the hours of
7.30am to 9.00pm Monday to Saturday
**REPORTS TO**: Admin Team Leader/Deputy Team Leader
**ACCOUNTABLE TO**: Service Manager
Duties will include; preparing notes for clinic, receptionist work, requesting patient reports, liaising with consultant and nursing teams and a variety of other administrative duties.
LLR Alliance is an NHS organisation providing outpatient and daycase services in Community Hospitals across Leicestershire and Rutland, with the desire to provide an excellent standard of patient centred care.
An opportunity has arisen for an Administration Assistant to work in our outpatient team at Loughborough Hospital.
You will become part of a talented, passionate team of people, committed to providing the best care and treatment to patients.
You will receive at least 27 days' holiday each year (pro rata), plus a range of other benefits including occupational health and counselling services.
In addition to effective interpersonal skills, the post holder will need to be flexible as they may be required to occasionally undertake cross site working to meet the needs of the service.
- Provide cover on reception, receiving and directing patients, visitors and staff in a courteous manner.
- To direct and redirect telephone calls in a polite friendly manner
- To book the attendance and discharge of patients within outpatients and daycase areas and provide follow up appointments where necessary
- Ensure that all patient outcomes are completed at the end of the session.
- To liaise with other hospitals and departments to obtain case notes and results of investigations as required.
- To assist in the process of making appointments
- Maintain the medical records filing system
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