Scheduler (6 Month Ftc)

1 week ago

Bury St Edmunds, United Kingdom Havebury Housing Partnership Full time

We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

We’ve also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Here at Havebury Housing, we are looking for a **Scheduler (Repairs) on a 6 month FTC **to join our fantastic Repairs Team The purpose of this role is to use our scheduling system, to accurately schedule appointments relating to routine repairs, programmed works and void maintenance of our homes.

**Please note this role is on an initial 6 month FTC.**

**Requirements**:
**_ Outline of Key Responsibilities..._**
- To monitor and maintain the scheduling system on a day-to-day basis, to achieve maximum operative efficiency for both technicians and contractors. This will also require rescheduling for, non-availability, tenant, and appointment changes and to incorporate the planned work schedule
- To operate the scheduling system to ensure the correct and appropriate technician with the designated skills can respond to repairs and works programmed
- To guide on issues and pressures on demand and operative availability which arise outside of you own level of responsibility and resolve these, wherever possible
- To liaise with our tenants and residents and, contractors to ensure good customer service is achieved
- To ensure all data for all work types is accurately entered on to the scheduling system and guide the team in making those entries.
- To liaise with other departments, including our materials provider and team leaders, on a day to day basis, to ensure the smooth running of the section and repairs service.

**_We are looking for someone who has..._**
- Previous experience of dealing with customers in any sector
- The ability to ask the right questions to be able to understand the reason for the customer’s call/visit.
- Have good communication skills with the ability to tailor the response to suit the customer or situation.
- The ability to identify and bring attention to changes in types of customer requests and areas where our responses to customer requests could be improved.
- Ability to deal with conflict situations.
- Experience of using IT systems, including Microsoft office software Outlook, Word, Excel, and other databases.

**Benefits**

**_ In return, we are offering..._**
- **An annual salary of ££££ plus a car allowance of ££££ per annum**:

- We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds
- Flexible working around a 37 hour week
- Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
- Pension - between 7% - 12% dependant on individual contribution
- Life assurance - a payment of X3 your salary.
- Annual Flu Jab - provided each winter to all employees.
- Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points
- Competitive medical cashback plan

  • Scheduler (6 month FTC)

    1 week ago

    Bury St Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.We’ve also concluded a review of...

  • Accountant (6 month FTC)

    4 weeks ago

    Bury St Edmunds, United Kingdom Greene King Full time

    Company Description As an  Accountant (6 month FTC) within Controls, you will be working on a hybrid basis from either Bury St Edmunds or Burton on Trent offices supporting our Head of Operational Finance ensuring accuracy of the numbers reported in the management accounts, and the integrity of all balance sheet accounting, and to assist with...

  • HR Generalist

    3 weeks ago

    Bury, United Kingdom Four Recruitment Limited Full time

    **HR Generalist - Hybrid - 6 Months FTC** **Location: Bury Salary: 32k** Are you ready for a new challenge? Do you see yourself as part of a dynamic manufacturing team? If so, an opportunity as a HR Generalist may be for you! **The Role** Whilst working in the HR team to support the main business, you will be responsible for: - Supporting on employee...

  • Pr Officer

    4 weeks ago

    St Albans, United Kingdom National Pharmacy Association Full time

    PR Officer - FTC for 6 months, with a view of becoming permanent. The NPA are seeking an experienced press officer for the management of routine press Office processes including logging and pursuit of media inquiries, monitoring and reporting coverage, and maintaining the operational relationship with suppliers/media partners - as evidenced by efficient...

  • Claims Administrator Part-time, 12 month FTC

    2 weeks ago

    Bury St Edmunds, United Kingdom Goodman Masson Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We've also concluded a review of...

  • Customer Service Coordinator

    4 weeks ago

    Bury St Edmunds, United Kingdom Greene King Full time

    Company Description As a Customer Services Coordinator working on our Amazon Business Rollout Coordinator for a 6 month fixed term basis you will speak to our pubs and coordinate the maintenance and management of our Amazon Business accounts system including all user support queries and the rollout of this across Greene King. Join us at Greene King the...

  • Senior Administrator FTC 12 months

    2 weeks ago

    Bury St Edmunds, United Kingdom Pure Resourcing Solutions Remote Work Freelance Full time

    Job Title: Senior Administrator (12-Month FTC Maternity Cover)Based in Bury st Edmunds my client is a well established dynamic company.Role Overview: As a Senior Administrator, you will play a crucial role in ensuring the smooth and efficient operation of their office. You will provide high-level administrative support to our management team and oversee...

  • Customer Experience Administrator

    4 weeks ago

    Bury St. Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We’ve also concluded a review...

  • Neighbourhood Housing Officer

    4 weeks ago

    Bury St. Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We’ve also concluded a review...

  • Accountant (6 month FTC)

    2 weeks ago

    Bury St, Suffolk, United Kingdom Greene King Full time

    Company DescriptionJoin us at Greene King, the country's leading pub company and brewer, where our mission is to bring joy into people's lives and become the emblem of exceptional British hospitality. With a history deeply ingrained in our 220-year tradition of brewing and pubs, we have evolved into the reputable business we are today. Presently, our team of...

  • Claims Administrator

    4 weeks ago

    Bury St. Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We’ve also concluded a review...

  • Administration Assistant Ftc 6-months

    4 weeks ago

    Bury, United Kingdom British Association for Counselling & Psychotherapy Full time

    **Hours - 37 hours per week** **Location - Remote / Home Working** **Contract - 6-months Fixed Term Contract** BABCP is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland and has an extensive and growing CBT community. Established over 40 years ago as an interest group for people involved in the practice and theory of...

  • Management Accountant

    1 month ago

    Bury St Edmunds, United Kingdom Greene King Full time

    Company Description As a Management Accountant  on a fixed term contract basis for six months you will support the R2R Manager and colleagues in the R2R team and provide support to the Greene King divisions. The role holder will be responsible and accountable for their contribution to the production of accurate and timely management accounts, and the...

  • Management Accountant

    3 weeks ago

    Bury St Edmunds, United Kingdom Greene King Full time

    Company Description As a Management Accountant  on a fixed term contract basis for six months you will support the R2R Manager and colleagues in the R2R team and provide support to the Greene King divisions. The role holder will be responsible and accountable for their contribution to the production of accurate and timely management accounts, and the...

  • Amazon Business Rollout Co-ordinator

    4 weeks ago

    Bury St Edmunds, United Kingdom Greene King Full time

    Company Description As our Amazon Business Rollout Coordinator your role will be working on a 6 month fixed term contract basis on the maintenance and management of the Amazon Business accounts system including all user support queries and the rollout of this across Greene King. Join us at Greene King the country's leading pub company and brewer, where...

  • Allocations Advisor

    4 weeks ago

    Bury St. Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We’ve also concluded a review...

  • Claims Administrator

    3 weeks ago

    Bury St Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.We’ve also concluded a review of...

  • Support Worker

    4 weeks ago

    Bury St. Edmunds, United Kingdom Ocala Recruitment Full time

    **Job description** **About us** Ocala Recruitment is on a mission to be the best in the world at appreciating and valuing care workers. We support elderly and learning disability care homes in Suffolk/Essex/Norfolk, by providing them with agency staff that helps to deliver outstanding care. **The Role** You must have **6 months** of professional care...

  • Scheduling Support Administrator

    19 hours ago

    Bury St Edmunds, United Kingdom Rise Technical Recruitment Full time

    Scheduling Support Administrator Bury St Edmunds, Suffolk£26-27K12 months fixed term contract, Mon-Fri 8.30-5Are you an organised individual with good experience of phone based customer services , looking for a scheduling and logistics support role with a large utilities company?The position is Mon-Fri full time for 12 months, with the possibility of...

  • Scheduling Support Administrator

    11 hours ago

    Bury St Edmunds, United Kingdom Rise Technical Recruitment Full time

    Scheduling Support Administrator Bury St Edmunds, Suffolk £26-27K 12 months fixed term contract, Mon-Fri 8.30-5 Are you an organised individual with good experience of phone based customer services , looking for a scheduling and logistics support role with a large utilities company? The position is Mon-Fri full time for 12 months, with the possibility...