Supporter Care Officer

3 weeks ago


London, United Kingdom Parkinson's UK Full time

**About the role**

This is a role with an opportunity to make a real impact You will be joining a passionate and dedicated team and an organisation that is committed to delivering the best possible service to people affected by Parkinson’s.

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office.

You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK.

**What you’ll do**:

- Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK
- Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.
- Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods.

**What you’ll bring**:

- Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner
- Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and written
- Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies

**If you think you could help us, we would love to hear from you.**

**Interviews will be held on Monday 20 and Tues 21 March**

**Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").**

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern. You will be required to cover your own travel expenses to the office**_ (minimum attendance to the office is twice per week, with flexibility to cover additional days on an ad-hoc basis to meet the needs of the team)._



  • London, United Kingdom Service Care Solutions Full time

    Job title - Technical Support Officer Contract - Temporary ongoing Hours - Full Time 36 hours Start Date: ASAP We are currently recruiting for a Technical Support Officer. As a Technical Support Officer, you will be responsible for providing technical support and assistance to clients and internal teams. You will also be responsible for...

  • Social Care Officer

    4 weeks ago


    London, United Kingdom Service Care Solutions Full time

    Social Care Officer Job Description London Borough of Islington are looking for a Social Care Officer to complete Face to Face Care Act Assessments in the community, draw up Support Plans where it is identified that the resident has care and support needs, and complete initial reviews of the service provided. This is an unqualified social work position...

  • Care at Home Officer

    2 weeks ago


    London, United Kingdom Service Care Solutions Ltd Full time

    Social Care Officer London Borough of Islington are looking for a Social Care Officer to complete Face to Face Care Act Assessments in the community, draw up Support Plans where it is identified that the resident has care and support needs, and complete initial reviews of the service provided. This is an unqualified social work position and the candidate...


  • London, United Kingdom The Mayhew Animal Home Full time

    **Contract length**:Permanent **Location**:London **Hours per week**:35 **Salary**: £28,000 - £32,000 **Second interview date**: w/c 6 February **Every dog and cat in need deserves expert, personalised care and support and to be loved. When you work for Mayhew, you understand that better than ever.** We’re a passionate, committed and diverse team of c80...


  • London, United Kingdom Love Success Recruitment Full time

    Supporter Care Officer Job Title: Supporter Care Officer Type of charity: Animal charity Contract length: Permanent Location: North West London Hours per week: 35, hybrid working with a minimum of two days in the office Salary: £26-29k depending on experience Closing date for applications: Wednesday 8 th May 2024 at midnight, interested...

  • Care at Home Officer

    3 weeks ago


    London, United Kingdom Service Care Solutions Ltd Full time

    Adult Social Care Access Officer London Borough of Newham are currently seeking an experienced Adult Social Care Access Officer to join their team. The company provides a comprehensive telephony and electronic front door, single point of contact for all adult social care. They are committed to delivering a seamless local front door service delivery into...


  • London, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Tactical ICT Support Officer to work with a Police Force in London. Role: Tactical ICT Support Pay: £200-£300 per day Inside ir35 Your core roles and responsibilities will be; a) Providing practical advice & guidance in the use and acquisition of ICT to SO. b) Assisting officers in the use and configuration of...


  • London, United Kingdom Association of Dogs & Cats Home Full time

    Hours: 35 hours per week, hybrid working with a minimum of two days in the office Contract Type: Permanent Closing Date: 8th May 2024 How to Apply: Via our careers page At Mayhew, we believe every dog and cat deserves expert, personalised care and support, and to be loved. If you’re passionate about animal welfare and ready to make a difference, then...


  • London, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Tactical ICT Support Officer to work with a Police Force in London. Please see below for more information. Pay: £231.26- £300 Contract Length - 6 months + a) Providing practical advice & guidance in the use and acquisition of ICT to SO. b) Assisting officers in the use and configuration of corporate mobility...


  • London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full time

    The Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...


  • London, United Kingdom Improving Health LTD Full time

    Interviews will be held on the following dates: - Friday 22nd September - Friday 29th September **Job Title**: PCN/Primary Care Support Officer **Hours**:Full Time, (37.5 hours per week) **Salary**:£30,000 (**Depending on experience)** **Responsible to**:South Southwark PCN **Accountable to**:Primary Care Lead **1. Background** The NHS Long Term...

  • Care Coordinator

    4 weeks ago


    London, United Kingdom SweetTree Home Care Services Full time

    **Care Coordinator** Full-Time, 37.5 hours per week, covering the office hours of 8am - 8pm, on a rota basis. Shift Pattern: Sunday - Thursday £25,000 per annum We are currently recruiting an experienced full-time Care Coordinator to work full time at our office in Swiss Cottage**, ** including one day, over the weekend. The care coordination team cover...

  • Care Coordinator

    4 weeks ago


    London, United Kingdom SweetTree Home Care Services Full time

    **Care Coordinator** Full-Time, 37.5 hours per week, covering the office hours of 8am - 8pm, on a rota basis. £25,000 per annum We are currently recruiting an experienced full-time Care Coordinator to work full time at our office in Swiss Cottage**, ** including one day, over the weekend. The care coordination team cover the office hours of 8am - 8pm, on...

  • Care Coordinator

    4 weeks ago


    London, United Kingdom SweetTree Home Care Services Full time

    **Care Coordinator** Full-Time, 37.5 hours per week, covering the office hours of 8am - 8pm, on a rota basis. £25,000 per annum We are currently recruiting an experienced full-time Care Coordinator to work full time at our office in Swiss Cottage**, ** including one day, over the weekend. The care coordination team cover the office hours of 8am - 8pm, on...

  • Care Manager

    11 hours ago


    London, United Kingdom Forest Care Selection Full time

    Forest Care Selection is working in partnership with a national home care provider, that supports elderly clients within the community. They have an exciting new job opportunity for a Care Manager to join their established service based in Chingford. This is a great opportunity for an individual looking to join an established provider, who is looking to...


  • London, United Kingdom Tower Hamlets GP Care Group CIC Full time

    The Primary Care Extended Access Team requires a confidential administrative assistant who can work flexibly and efficiently. The Operational Support Officer will support the team with various tasks and help them deliver a high-quality service that meets operational needs. The Operational Support Officer will be part of a dynamic and collaborative team that...


  • Walthamstow, Greater London, United Kingdom Elite Care Recruitment Full time

    One role is full-time and one role is part-time, working 18 hours per week. You will join a small team of Independent Reviewing Officers who are supportive of one another and who are committed to providing the best service for the children and families in Waltham Forest. You will benefit from an extensive training offer, regular reflective supervision, and...

  • Social Care Officer

    4 weeks ago


    London, United Kingdom Akton Recruitment Full time

    Social Care Officer Newham £18 - £25/hr Start date: ASAP AKTON Recruitment is working closely with local authorities and we are looking for a Social Care Officer in the Newham area. 3 - 6 months contract role. The post is for a Social Care Officer who will be completing Face to Face Care Act Assessments in the community, drawing up Support Plans where...


  • London, United Kingdom Service Care Full time

    I am currently recruiting for a cabinet support officer to work in Hackney. **SKILLS & ABILITIES**: Ability to plan and manage the diary of two or more Cabinet members and forward plan. Ability to produce high quality documents using Google Suite. Excellent time management skills, develop work plans, set priorities, meet deadlines and prioritise conflicting...


  • London, United Kingdom Your Voice in Health and Social Care (YVHSC) Full time

    **JOB DESCRIPTION** **TITLE: Engagement and Volunteer Support Officer, Healthwatch** **Tower Hamlets** **ACCOUNTABILITY**: Service Director, Healthwatch Tower Hamlets **SALARY SCALE**: £21,000 - £24,000 FTE **HOURS**: 37.5 hours per week including some evening and weekend work for which time off in lieu is granted **LOCATION**:Tower Hamlets (office...