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Hotel Night Supervisor
6 days ago
Job Overview:
We are currently seeking a Night Supervisor to join our team in ensuring the smooth operation and exceptional service delivery during night shifts at our hotel.
**Responsibilities**:
- Oversee and manage night operations, ensuring all departments are running efficiently
- Supervise and support staff across various departments, including front desk, housekeeping, and security
- Handle guest inquiries, requests, and complaints promptly and professionally
- Ensure compliance with hotel policies and procedures
- Conduct regular rounds to monitor the premises for security and maintenance issues
- Coordinate with other supervisors to ensure a seamless transition between shifts
- Assist in training and development of night staff
Qualifications:
- Previous experience in a supervisory role within the hospitality industry is essential
- Strong leadership skills with the ability to motivate and manage a diverse team
- Proficiency in human resources practices related to recruitment, training, and performance management
- Clean DBS is cumpulsory
- Excellent communication skills with fluency in multiple languages
- Knowledge of hotel operations, guest services, and industry standards
Join our team as a Night Supervisor to contribute to the success of our hotel while providing exceptional service to our guests.
**Job Type**: Part-time
Pay: £11.44-£12.00 per hour
Expected hours: 15 - 25 per week
**Benefits**:
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
**Education**:
- A-Level or equivalent (preferred)
Work Location: In person
Reference ID: NSHN
Expected start date: 01/06/2024
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