Reception

1 month ago

Dumfries, United Kingdom Mercure Dumfries Cargenholm House Hotel Full time

**Reception**:
**Reception - Mercure Dumfries Cargenholm House Hotel**:
**Contract**:Full Time**
**Salary**:10.42****:
Mercure Dumfries Cargenholm House Hotel’s striking design is inspired by former resident who was a British Naval Officer renowned for making many important discoveries during his Antarctic voyage. Contemporary design elements throughout the property are inspired by this expedition in a way that evokes curiosity among guests to learn more about the fascinating history behind the building.

Though this role is based mainly in the reception area, as Guest Service Assistant your responsibilities include: upselling the hotel and local area plus overseeing a busy reception area, dealing with guests checking in/out, enquiries, whilst also having the experience to work in the bar, kitchen and restaurant areas, being flexible within their role supporting any department in line with business demands.

**What We Offer**:
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

- 28 holiday days (pro rata for part time)
- Automatic Enrolment into a workplace pension scheme
- Heavily discounted hotel stays and food & beverage discounts
- Amazing high street and lifestyle savings for you and your family
- Uniform
- 24/7 Employee Assistance Programme for you and your family

**About Us**:
Mercure Dumfries - Cargenholm House is a part of Splendid Hospitality Group. SHG is one of the UK's fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family. Our vision is to create extraordinary experiences, positively impact lives, and get better every day - it’s the ‘Splendid Hospitality Way’ which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.
The hotel has 62 rooms, consisting of compact doubles, superior family rooms to privilege with free WiFi available for all guests. There is a restaurant, bar and on-site parking.

**Role in our Family**:

- To operate the hotel reception to the agreed hotel standards
- Ensuring the set up of the restaurant and bar for mealtimes
- Basic meal production, with Food Safety and Hygiene practises followed
- Maintaining of buffets and clearing/sanitising of tables in restaurant area
- To maintain the reception, food and beverage outlets, public areas, stores, back office and staff areas in a clean and tidy condition.
- Deal with any guest queries/complaints in a polite and friendly manner ensuring guest satisfaction
- All complaints, comments, special requests and other business to be recorded in the daily handover log.
- To clearly communicate with other departments to ensure mínimal impact on guest service.
- To promote Brand Loyalty Club, through acknowledgements and new sign ups
- To operate the bar and restaurant to the agreed hotel standards
- To ensure that all monies are kept in a safe and secure area adopting the hotels cash handling procedures.
- To ensure all rooms are turned around in an efficient manner
- To provide an efficient and friendly service to guests at all times and striving to increase guest satisfaction and Trip Advisor scores and reviews.

**What Happens Next**:
The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Bar and Reception

    2 months ago

    Dumfries, United Kingdom Caledonian Hotel Full time

    We are offering part-time positions for experienced bar and reception staff who can: - Accurately and efficiently deal with hotel reservations. Check in guests to each of our sister hotels. Range of shift time available to accommodate to needs of staff and business Successful applicants will work under the direction of our Bar Manager and pay will be...

  • Guest Service Assistant

    2 months ago

    Dumfries, United Kingdom Mercure Dumfries Cargenholm House Hotel Full time

    **Guest Service Assistant - Reception**: **Reception - Mercure Dumfries Cargenholm House Hotel**: **Contract**:Part time** **Salary**:£10.42 Per Hour****: Mercure Dumfries Cargenholm House Hotel’s striking design is inspired by former resident who was a British Naval Officer renowned for making many important discoveries during his Antarctic voyage....

  • Guest Service Assistant

    1 month ago

    Dumfries, United Kingdom Mercure Dumfries Cargenholm House Hotel Full time

    **Guest Service Assistant - Reception**: **Reception - Mercure Dumfries Cargenholm House Hotel**: **Contract**:Part time** **Salary**:£10.42 per hour****: Mercure Dumfries Cargenholm House Hotel’s striking design is inspired by former resident who was a British Naval Officer renowned for making many important discoveries during his Antarctic voyage....

  • Guest Service Assistant

    2 months ago

    Dumfries, United Kingdom Mercure Dumfries Cargenholm House Hotel Full time

    **Guest Service Assistant - Reception**: **Reception - Mercure Dumfries Cargenholm House Hotel**: **Contract**:Full Time** **Salary**:£10.42 per hour****: Mercure Dumfries Cargenholm House Hotel’s striking design is inspired by former resident who was a British Naval Officer renowned for making many important discoveries during his Antarctic voyage....

  • Night Reception Team Member

    2 months ago

    Dumfries, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Dumfries as a Night Reception Team Member on a Full Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment -...

  • Guest Service Supervisor

    2 months ago

    Dumfries and Galloway, United Kingdom Mercure Dumfries Full time

    **Job Description**: Guest Service Supervisor (Reception) - EXCITING OPPORTUNITIES IN NEW HOTEL OPENING!! Mercure Dumfries Cargenholm House Hotel will be opening this year and we are currently recruiting the team! Mercure Dumfries Cargenholm House Hotel’s striking design is inspired by former resident who was a British Naval Officer renowned for making...

  • 183872 Clerical Officer

    2 months ago

    Dumfries, United Kingdom NHS Scotland Full time

    The Acute and Diagnostics Administration Services are looking for an enthusiastic and motivated individual to join our Front of House Administration Services Team as a Clerical Officer. Front of House includes the following areas across Dumfries and Galloway Royal Infirmary: Main Reception, Orthopaedic Reception, Outpatient Reception, Oncology Reception, Day...

  • 187278 Clerical Officer

    1 month ago

    Dumfries, United Kingdom NHS Scotland Full time

    The Acute and Diagnostics Administration Services are looking for an enthusiastic and motivated individual to join our Front of House Administration Services Team as a Clerical Officer. Front of House includes the following areas across DGRI: Main Reception, Orthopaedic Reception, Outpatient Reception, Oncology Reception, Day Surgery Reception, Ward...

  • Front of House Assistant

    1 month ago

    Dumfries, United Kingdom Bannatyne Full time

    **Front of House Assistant**: Location Dumfries Department: Front of House / Reception Job type: Permanent **Salary**: £10.42 Job ref: 022889 Published: about 2 hours ago Job Title : Front of House Assistant Hours : 16 Hours across 2 days Rate of Pay : The rate of pay offered for this role is £10.42 for over 21s and NMW for under 21s Location :...

  • Front of House Assistant

    1 week ago

    Dumfries, United Kingdom Bannatyne Full time

    **Front of House Assistant**: Location Dumfries Department: Front of House / Reception Job type: Permanent **Salary**: £10.42 Job ref: 011427 Published: about 5 hours ago About the Role The rate of pay offered for this role is £10.42/hour for over 21s and NMW for under 21s. This role is 12 hours per week. We are currently looking for a Front of...

  • Front of House Assistant/receptionist

    2 months ago

    Dumfries, United Kingdom Bannatyne Full time

    **Front of House Assistant/Receptionist**: Location Dumfries Department: Front of House / Reception Job type: Permanent **Salary**: 10.42 Job ref: 030337 Published: about 3 hours ago Job Title : Front of House Assistant Hours : 16 Rate of Pay : £10.42 per hour Location : Dumfries About the Role We are currently looking for a Front of House...

  • Front of House Assistant/receptionist

    2 months ago

    Dumfries, United Kingdom Bannatyne Full time

    **Front of House Assistant/Receptionist**: Location Dumfries Department: Front of House / Reception Job type: Permanent **Salary**: 10.42 Job ref: 028937 Published: about 4 hours ago Job Title : Front of House Assistant Hours : 16 Rate of Pay : £10.42 per hour for over 21s and NMW for under 21s. Location : Dumfries About the Role We are...

  • Team Member

    6 days ago

    Dumfries, United Kingdom Premier Inn Full time

    We're currently recruiting in our Dumfries Premier Inn. Working 24 hours per week, paying up to £11.42 per hour. **Nights Team Member - Dumfries Premier Inn** Come and be a Nights Team Member at Dumfries Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them...

  • Reception/bar/waiting Assistant

    2 months ago

    Dumfries, United Kingdom Woodland House Hotel Full time

    The Woodland House Hotel, Newbridge, Dumfries DG2 0HZ are looking to recruit staff to work front of house at the privately run, family hotel which has 20 bedrooms and function facilities. Applicants must have a knowledge of IT and online booking, previous experience of both bar and waiting would be advantageous as meals are served both lunch and evening...

  • Nights Reception Team Member

    1 month ago

    Dumfries, United Kingdom Welcome Break Full time

    Hotel Receptionist Nights Welcome Break Days Inn, Gretna Green DG165HQ Immediate start, flexible Full time position available with overtime up to £12.35ph This position is 4 nights over 7 including weekends shifts are 11pm-7am  Please note training for this position may take place at Days Inn Abington ML126RG. Pay up to £12.35ph ...

  • Hotel Receptionist

    2 months ago

    Dumfries, United Kingdom Friars Carse Country House Hotel Full time

    **Full Time Receptionist - Friars Carse Country House Hotel** We are looking for a Receptionist to join our team at Friars Carse Country House Hotel, located near Dumfries. As the first point of contact many of our guests have at the start of their holiday, Receptionists are a key role in our teams, delivering the great service. **As a Receptionist you...

  • Guest Service Assistant

    2 months ago

    Dumfries, United Kingdom Mercure Dumfries Cargenholm House Hotel Full time

    **Guest Service Assistant - Nights**: **Reception - Mercure Dumfries Cargenholm House Hotel**: **Contract**:Part time** **Salary**:£10.92 per hour****: Mercure Dumfries Cargenholm House Hotel’s striking design is inspired by former resident who was a British Naval Officer renowned for making many important discoveries during his Antarctic voyage....

  • Front of House Staff

    2 months ago

    Dumfries, United Kingdom Station hotel Full time

    The job role is to give our guests a good experience while helping with serving breakfast & dinner Also cover evening reception when required Experience not essential training is provided on site **Job Type**: Part-time Part-time hours: 20 per week **Salary**: From £10.42 per hour **Benefits**: - Employee discount - On-site parking Flexible Language...

  • Guest Service Assistant

    1 month ago

    Dumfries, United Kingdom Mercure Dumfries Cargenholm House Hotel Full time

    **Guest Service Assistant - Night Porter (36 Hours)**: **Reception - Mercure Dumfries Cargenholm House Hotel**: **Contract**:Part time** **Salary**:£11.96 Per Hour****: Mercure Dumfries Cargenholm House Hotel’s striking design is inspired by former resident who was a British Naval Officer renowned for making many important discoveries during his Antarctic...

  • Customer Service Advisor

    2 months ago

    Dumfries, United Kingdom GRM Bodycraft Dumfries Limited Full time

    GRM Bodycraft Dumfries Limited is one of Scotland’s leading vehicle accident repair centres located off Lockerbie Road. Our passion and expertise allow us to repair all makes and models of vehicles for all major insurance companies and work providers. Due to an increase in work an opportunity has arisen for a receptionist to join our current team. We...