Lead Service Designer

1 month ago


Edinburgh, United Kingdom Anson McCade Ltd - IT and Finance Recruitment Full time

One of our top 4 consultancy clients are looking for a Lead Service Designer with the passion to create high-quality products and services.

Our team is collaborative and focuses on building digital products and services using a user-driven, agile approach. We work lean, and take an approach of using prototypes and data, continuous iteration, curiosity, and a small team with big autonomy mentality.

As a lead Service Designer you will:

- Encourage innovative approaches to design techniques
- Be responsible for establishing and managing client relationships
- Liaise with key client stakeholders throughout the project lifecycle

As a lead Service Designer you will need to have:

- 5+ years delivering interface or experience design solutions for various clients
- Ability to bring together research, design, business and technology to shape projects
- Ability to present and have excellent communication skill
- Experience with user research and supporting a project vision, execution, quality and client relationship.
- Nurture a new generation of talented design practitioners.
- Experience in accessibility design
- A highly collaborative attitude

As a Lead Service Designer the desired skills would be:

- Skilled in common design tools; Sketch, Adobe CC (Photoshop, Illustrator), Figma etc.
- Familiarity with a range of research techniques and related deliverables
- Experienced in leading or facilitating workshops and conducting user / stakeholder interviews
- Good consulting skills that can drive design-related conversations, surfacing project requirements, building, and nurturing relationships, and fostering environments for open, productive collaboration
- Experience with working in a multi-disciplinary Agile environment

As a Lead Service Designer you will benefit from:

- Salary between £70,000 - £80,000
- Matched pension
- Competitive bonus
- Generous holidays
- Private medical
- Flexible work life balance


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