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Customer Service Assistant
3 months ago
Customer Service Assistant:
**Responsibilities**:
- Analyse customer needs and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Handle customer inquiries and resolve complaints in a professional and timely manner
- Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Attention to detail and accuracy in data entry
- Previous customer service experience is preferred, but not required
At our company, we value our customers and strive to provide the best possible service. As a Customer Service Assistant, you will play a crucial role in ensuring customer satisfaction and building positive relationships. We offer a supportive work environment, competitive compensation, and opportunities for career growth. If you are a motivated individual with a passion for helping others, we would love to hear from you.
**Job Types**: Full-time, Part-time, Graduate
Part-time hours: 28 per week
**Salary**: £20,552.00-£21,563.00 per year
**Benefits**:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to Commute:
- Edinburgh (required)
Work Location: In person
Expected start date: 28/08/2023