Team Leader

6 months ago

London, United Kingdom Metropolitan Pub Company Full time

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub - the food, the drink, the service and the atmosphere.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork You’ll make sure the team maintain high standards and that our customers are kept happy.

**As a Team Leader, you will**
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

**What you’ll bring**
- A great eye for detail, making sure every pint is poured to perfection
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A positive can-do attitude and be a real team player

**We’re all about rewarding our teams hard work, that’s why**

You’ll receive a competitive salary, tronc payments and pension contribution as well as:

- **The chance to further your career across our well-known brands** - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- **Discount of 33% for you and 15% for your loved ones on all of our brands** - so you enjoy your favourite food and drink at a discount.
- **Wage Stream** - Access your wage before payday for when life happens.
- **Retail discounts -** Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more
- **Discount of 50% for you and 25% for your loved ones **at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank
- **Free employee assistance program** - Mental Health, well-being, Financial, and Legal support because you matter

Pay: From £12.50 per hour

Expected hours: 30 - 45 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Life insurance

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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