Call Centre Advisor

1 week ago

Bangor, United Kingdom Mango Direct Marketing Limited Full time

**Job Overview**

It’s an exciting time to join the Mango family We’re on the hunt for bubbly, enthusiastic people to join our awesome expanding team.

You will handle a wide range of inbound and outbound calls for some of the largest charities and retailers across the UK, Ireland and beyond This role also offers full time and part-time contracts, with hours to suit everyone.

No experience is necessary as full training will be provided. You will need to have excellent communication skills and confidence in using a PC.

In return, we’ll offer you a varied role, career progression, great facilities, fun company culture and so much more

**The Mango Family**

Mango is a family business that’s been in the game since 2008. Due to increased demand in communications and technology over the years, we have rapidly grown to become Ireland’s largest independently owned call centre

As a company we are keen to invest in our staff, encourage them to grow in confidence and promote from within. We are proud of the fact that all of our management team have progressed from Call Centre Advisor roles. Sound good? You could be next

**Culture and Benefits**

We’re not like other call centres. How? Because we pride ourselves on our dedication to company culture so that you feel right at home as soon as you start. Here’s what you can expect from us:

- Working as part of a fun-loving, experienced team
- People focused - our staff are our biggest asset; we will look after you, ensuring you feel valued and motivated each day
- A positive working environment - we cultivate an engaging atmosphere that’s fast-paced, performance-driven and always good craic
- Excellent career opportunities - at Mango, we aim to inspire both personal and professional progression while still maintaining that special ‘family feel’
- Exclusive rewards club which grants access to extensive discounts across high street stores, independent retailers and more
- Bustling company-wide events calendar
- Excellent facilities - including a vibrant breakout area with a pool table
- Refer a friend scheme
- Employee Assistance Programme - free support and resources
- Pension scheme
- On-site parking
- Flexible working patterns

And if that wasn’t enough - our staff parties are truly epic Oh, and did we mention we have an office dog?

**Nightshift patterns**:
**Full time 9pm - 7am (x4 nights per week, weekend night required)**

**Full time 7pm - 3am (x5 shifts per week - weekend shift required)**

**Part time 11am - 3am (weekend shift required)**

**Job Types**: Full-time, Part-time

**Benefits**:

- Company events
- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- Night shift

Work Location: One location

Reference ID: CCA 10

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