Call Centre Advisor

7 days ago


Bangor, United Kingdom RedDot Full time

The Benefits of the Call Centre Advisor:

- **
Belfast City Centre location + Your house**:

- **
A 5.30pm finish everyday**:

- **
£9.00 per hour + fortnightly pay**:

- **
£200 Love to Shop voucher paid on day 1**:

- **
Career Progression, in 2021 over 125 agents have progressed**:

- **
Fully funded 4 weeks comprehensive training in Belfast City Centre**:

- **
Hybrid working 2 days from home and 3 from the office**:

- **
Online discount high street brands and restaurants**:

- **
Referral Scheme**:

- **
Company pension, health & dental care plans**:

- **
Excellent transport links**

As a Call Centre Advisor you will;
- Take an empathetic approach with customers by listening to understand
- Always look to resolve on the first contact.
- Complete basic admin
- Makes accurate amendments to customer bookings.
- Build relationships with suppliers and proactively identifies issues that may impact customers.
- Contribute to the team effort by accomplishing related results as needed.
- Meets personal/customer service team targets.

We are looking for...
- Individuals with a great work ethic and positive attitude.
- Experience of communicating with customers to deliver an outstanding service
- Flexible in working hours in order to meet the needs of the organisation
- Demonstrated ability to work in a dynamic and fast paced environment whilst ensuring a high level of customer service is delivered
- Complaint handling techniques
- Excellent communication skills

Job ref; 940

, Call Centre Advisor

**Salary**: £18,720,000.00 per year

Schedule:

- 8 hour shift


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