Administrator - Liaison and Diversion

7 months ago


Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

Please refer to the attached job description and person specification for full details of responsibilities. Word processing of all forms of correspondence, reports and summaries that are required by the team. Undertake diary management for practitioners and managers, as required. Organise meetings, take, transcribe and distribute minutes accordingly as required.

Provide operational support to colleagues and administration staff within the team, if required, as directed by Line Manager. Deal with staff and service user requests as and when required, and in accordance with Trust procedures. Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy. Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times.

In accordance with Trust procedures, track and receive notes in a timely manner. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.



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