Venue & Events Operations Supervisor

2 months ago


Bristol, United Kingdom University of Bristol Full time

**The role**:
The Venues and Events Operations Supervisor role sits within the Events Team of the Venues & Events Department, which is responsible for generating valuable income for the University through the letting of event space, venues for filming production and summer group accommodation. Based at Goldney House in Clifton Village, you will be working alongside the team of Event Coordinators as well as the support services and third-party suppliers we use to facilitate our customers’ events. The events we manage range from small meetings to multi-venue conferences as well as awards dinners, weddings, garden parties, group accommodation and filming locations.

**What will you be doing?**:
Supporting the Venues and Events Office through the provision of operational event assistance across the numerous event venues in the University portfolio. The main purpose of the position is to support the Venues and Events Office with on the day event delivery ensuring that the client’s expectations are met and that the operational aspects of the event are appropriately managed.

Undertaking pre-event checks ensuring venues are clean and safe for use and undertaking the set-up of event spaces; putting out tables, chairs and furniture and other related manual handling tasks.

Being the main point of contact for our customers on their event day, providing a professional and welcoming reception desk service in a variety of venues. Seeing the events through from start to finish on event day as per customer’s requirements and problem solving as required.

Assisting with general office tasks, including administration tasks such as stock takes, creation of event signage and booking car parking permits.

Due to the nature of the business this role requires regular evening and weekend working on a rota basis.

You have:

- Proven experience in a hospitality operational environment.
- Experience in a customer service environment.
- The physical ability and capability to complete ad hoc manual handling tasks such as room set-up and lifting and moving of equipment.

**Additional information**:
Interviews are likely to be held w/c 4th of September.

**This advert will close **at** **23:59 GMT** **on Monday 21st August 2023.**

**Our strategy and mission**:
We recently launched our strategy to 2030 tying together our mission, vision and values.

**_The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an _**
**_inclusive working environment where all colleagues can thrive and reach their full potential._**
**_ We want _**
**_to attract, develop, and retain individuals_**
**_ with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution._**

**Available documents**:

- V&E Operations Supervisor - August 2023.pdf
- Further Particulars - Campus Division.pdf

JOB NUMBER***

**SUPP110230**:
CONTRACT TYPE/WORK PATTERN***

**Open ended / Full time**:
CLOSING DATE***

**21 Aug 2023**:
FACULTY/DIVISION***

**Campus Division**:
SALARY***

**£24,248 - £26,444 per annum**:



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