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Apprentice Service Advisor

4 months ago

Birmingham, United Kingdom Motus Commercials Full time

Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.

Motus Commercials is an approved DAF Commercial Vehicle dealership located in Garretts Green and is on the lookout for a dedicated Commercial Vehicle Customer Service Advisor Apprentice to become a fully qualified Service Advisor. As our new Apprentice, you will join our friendly Team which will see you working 5 days a week 08.00am to 17.00pm in our approved Garretts Green dealership Service Reception.

Starting date for this role would be July/August

From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:

- **A pension that pays** - Auto enrolment pension scheme through salary sacrifice to ensure you get the most out of your hard-earned money.
- **BUPA Medical Insurance **- ensuring you and your loved ones are covered we offer a discounted scheme for all Motus colleagues.
- **Life Assurance 2 x salary** - we give you the peace of mind when you need it most
- **Vehicle purchase discount** - Our sister Company Pentagon Motor Group provide colleague and family discount to all Motus colleagues.
- **Employee Discounts with the Network Benefits **- fantastic deals and discounts on a wide range of products and services available to all colleagues.
- **Employee Assistance Programme - **We take colleague wellbeing seriously at Motus Commercials, we offer a free programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- **Colleague Introduction Award - **recommend somebody for a role at Motus Commercials and you could earn up to £2000 once they’re fully on-board with us
- **Holiday allowance rising with length of service - **We reward long service with extra holiday
- **Great career development -** we pride ourselves on offering internal and external training and development opportunities along with a realistic career pathway for each member of our team through our People Partnership Initiatives.
- **Onsite Mental Health First Aiders **- at Motus Commercials we understand mental health is not always easily spoken about which is why we have adopted various methods to support colleagues including onsite mental health first aiders, mental health awareness campaigns and a mental health text number should you require support but not feel ready to discuss in person. All our managers are also mental health aware trained.
- **Being Brilliant Awards **- At Motus Commercials we believe Together We Make A Difference and like to reward and recognise all colleagues who go the extra mile.
- **Engagement & Charity **- You will have the opportunity to participate in charity events to raise funds for our charities of choice, we also hold regular engagement events for all colleagues to enjoy their time with us at Motus Commercials.

The rapid evolution of today’s commercial vehicles and technology keeping them running means that first class training for apprentices involved in the vital service and maintenance of these vehicles is more important than ever. This apprentice programme gives you the chance to join the select group of Service Advisors assisting in maintaining some of the most modern, sophisticated vehicles on the road keeping the country running.

We are looking to recruit an Apprentice to join the friendly Team to become a Service Advisor with us at Motus Commercials Garretts Green
- **Do you have a practical mind and great organisational skills?**
- **Do you look for ways to continually improve through personal development and embarking on training?**

If the answer is yes then we would love to invest in your future, empower you with the opportunity to meet your full potential up to master technician and beyond should you **APPLY today**

What Will You Be Doing?

Motus Commercials in Garretts Green is an approved DAF Dealership who are hiring a new **Commercial Vehicle Customer Service** **Apprentice **who can learn how to manage the service reception in an efficient manner ensuring customers vehicles are being maintained to the correct standards.

2. Assist with the daily planning of vehicles in the workshop ensuring full utilisation of time available.

3. Updating customer on their vehicle progress whilst in our workshop

4. Scheduling services required for customers.

5. Dealing with customer queries.

6. Exceeding customer expectation by ensuring you are part of a Brilliant Team which provides a quality service to all customers getting their vehicles back on the road to keep our country running

7. To understand key performance targets and support your colleagues and team to achieve them

8. To undertake hands on training within the Service Department