Health Records Clerk/receptionist

3 weeks ago


Salford, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
We are looking to recruit an enthusiastic, confident and committed individuals to join our Community Health Records Team. There are 2 full time 37.5 hour permanent post working Mon-Fri, between the hours of 8am -5pm. You will be based at one of the community sites but will be required to work across all sites across the community to provide reception cover for annual leave and sickness.

**Main duties of the job**:
You will be responsible for booking patients in at reception ensuring demographic details are checked and recorded. Attention to detail is imperative. Booking new and follow up appointment's within an agreed time limit. Using Patient Centre and the eRS booking system. Appropriate training will be provided but IT skills linked with good keyboard skills would be an advantage along with an excellent telephone manner. General patient queries and other admin tasks relevant to the role. Applicants must be flexible and adaptable with their working hours to cross cover.

**Working for our organisation**:
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. we believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.

**Detailed job description and main responsibilities**:
**Person specification**:
**Person Specification Experience**:
**Essential criteria**:

- Administration experience
- Able to provide cross cover for sickness/annual leave across sites when required

**Desirable criteria**:

- Previous hospital based experience

**Trust Values**:
**Essential criteria**:

- Knowledge of the trust values

**Qualifications**:
**Essential criteria**:

- GCSE Maths/English
- Computer Skill qualification such as ECDL, CLAIT or equivalent

**Desirable criteria**:

- Customer Care NVQ level 1 or equivalent experience

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:


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