Contact and Support Advisor

4 days ago


Colchester, United Kingdom Colchester Borough Council Full time

**Contract Type**: Permanent

**Working hours**: 22.2 hours per week (worked over 3 days)

Colchester Borough Council is committed to delivering high-quality and accessible services to residents, visitors, and businesses. They are a local government authority providing a diverse range of public and commercial services across Colchester, the second largest district in Essex.

The Council are seeking a Contact and Support Advisor who can work in a multi skilled environment providing a comprehensive, efficient, and effective service to support customers with enquiries across a range of channels for both Colchester Borough Homes (CBH) and Colchester Brough Council (CBC) services.

Duties of the role

Qualifications and skills required

What we offer

The Council encourages all employees to maximise their potential. You will be entitled to join an attractive pension scheme and will receive a generous annual leave entitlement, including two extra company holidays during the Christmas period.

**Other benefits include**:
Flexible working
Gym, travel and online retail discounts
Excellent training, development and progression opportunities

For an informal discussion about this vacancy, please contact Phil Charles, Contact & Support Manager,

07977184169

For a copy of the job description, please click here.

Colchester Borough Council has a wide range of services and facilities that can involve dealing with children or vulnerable adults. We treat our obligations for the safety of children and vulnerable adults seriously and expect our staff to be committed to the principles of our published policies and to adhere to the procedures contained within them.



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