Desktop Support Engineer
3 weeks ago
**2nd Line Support Engineer - Hybrid**
**£30,000 - £35,000**
Henderson Scott are currently recruiting for a 2nd Line Support Engineer based in North London on a Hybrid basis to join their busy Desktop Support team.
**Responsibilities**
As a member of the 2nd Line Support team, you will give top-notch assistance in a rapidly expanding, high-pressure setting. Along with documenting and distributing information among the team, you'll aid in coaching the Service Desk team.
You'll tackle and resolve all escalated incidents as a key player in a fast-moving team. With hundreds of retail stores and multiple corporate offices across the UK, you will oversee and ensure the smooth operation of all corporate end user devices, includinglaptops, desktops, and mobiles.
You'll also have the chance to get involved in projects, rollout/upgrade initiatives, and remediation efforts.
**Core skills**
- Installing and fixing Windows 10 systems
- Managing Active Directory
- Managing End User Devices
- Operating System Deployment and problem-solving
- Resolving hardware issues
- Administering SCCM and Intune
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