Compliance Administrator
3 weeks ago
£23,000 - £26,000
Permanent role
Accrington, Lancaster
Compass are delighted to be working with a renowned logistics organisation that provide delivery services from the world's leading couriers. They are looking for a responsible and committed compliance administrator to join their team.
**Main responsibilities of the role include**:
Carry out Customer Due Diligence (CDD) checks including identifying individuals, entities, and their beneficial owners.
To expedite ID uploads, check and verify ID's using HooYu Remote verification tools and electronic verification of physical ID documentation.
Ensure hold the correct ID centrally for mailbox customers.
Report any high risk/issues with mailbox customers to a member of the Compliance Team.
Create and maintain mailbox management records for each store during the onboarding process.
Put on “hold” or “terminate” non-compliant mailbox customers, in-line with company policy.
Identify mailbox “squatters” and follow the defined process to remove squatters.
Migrate all aspects of mailbox customer management from the company network.
Ensure customers are paying for their services and to follow the defined process to put the services on hold, and where necessary, to terminate non-paying customers.
Ensure mailbox customers are paying the current rates for the services provided including fees for any additional services - such as registered office hosting.
Cancel mailbox services at customers request, in-line with company policy.
Provide support to new, migrated, and online mailbox customers.
Provide cover for other Central Sales activity.
**General Duties**:
Providing analysis and inputting on the continuous improvement of the systems and performance of the division
KPI reporting, including but not limited to; o High Risk customers
Outstanding Risk Assessments
Outstanding ID
Suspicious Activity
Contact Details
Compass Corporate Services is acting as a Recruitment Consultancy for this permanent vacancy ; we offer £200 in John Lewis vouchers for each successful recommendation.
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