Head of Risk

5 months ago

Walsall, United Kingdom Homeserve Full time

**About The Role**:
ABOUT THE ROLE

We are currently recruiting for a Head of CMCR & Risk to join the Compliance & Risk team.

We work in a hybrid way, mostly remote with a requirement to travel into our Walsall office once a week to work with the team. With that in mind you will be located within a convenient commute to Walsall.

PRINCIPAL ACCOUNTABILITIES:
Senior Managers & Certification Regime
- Lead the central SMCR policy and processes, to ensure all processes, systems, and records are accurate, effective and up to date. Provide appropriate visibility and reporting to stakeholders, including the HML Board. Continuously enhance processes to optimise their integration with, and support of, other governance and risk frameworks.
- Advise, challenge, support and coach individuals holding Senior Manager or certified (‘significant management’) functions, to ensure their responsibilities are clear and they are able to appropriately demonstrate their ‘reasonable steps’.
- Provide appropriate support and training for individuals who are new to the regime, when roles/ responsibilities change, or for continuous improvement/ development.

Risk oversight
- Provide input into the design, development, implementation and maintenance of the Enterprise Wide Risk Management Framework (ERMF); its associated policies, procedures, systems and tools.
- Lead on Risk advice, support, and challenge for Senior Managers in managing/ overseeing business-wide activities and risks: strategic and emerging risks, change programmes, acquisitions, etc. Prepare upward reporting of these matters for Management Groups, Committees and Group as required.
- Provide oversight, advice, challenge and support to other areas with ‘second line’ functions to ensure their oversight controls are adequate, such as Data Protection, Information Security, Procurement, Health & Safety, Operational Resilience, etc.
- Engage with and challenge control owners to ensure controls’ design and effectiveness is assured and supports ‘reasonable steps’.
- Engage with 1LOD Business Risk Representatives’ (BRRs) managers to ensure BRRs are adequately supported and overseen within their own structures.
- Support the ongoing evolution of the risk and governance frameworks, to ensure they remain fit for purpose and appropriately support ‘reasonable steps’.
- Lead Group Risk engagement, including owning relationships with other entities, to support upward reporting and to share and take best practice/ lessons learned across the Group.

General
- Demonstrate and advocate for good practice of ‘good governance’.
- Deputise for the Director of Governance & Risk at management groups and risk forums,as required.

Support Director of Governance & Risk in setting and implementing team vision, strategy and plans, and supporting the learning and career development for other members of the Compliance & Risk team.

**About You**:
ABOUT YOU

To be successful in this role you will need to have the following knowledge, skills and attributes:
Essential:

- Customer focussed with strong judgement.
- Broad business understanding to support effective systems and processes.
- An experienced Compliance & Risk professional with technical knowledge and practical experience of the FCA’s Senior Manager & Certification Regime and wider systems and controls expectations.
- Use initiative and proactivity to progress issues without supervision and quickly assimilate issues and necessary actions, seeking clarity/ or support as required to secure the right outcome.
- Good understanding of risk management concepts and foundations.
- Strong knowledge of the requirements detailed within SYSC.
- Ability to engage with, and effectively challenge, people at all levels within the organisation, particularly Senior Leaders.
- Excellent communication, organisation and time management skills.

Desirable:

- Good commercial understanding with the ability to formulate operational plans in line with customer and commercial objectives.
- Strong understanding of process management to ensure processes and controls are effective and efficient.
- Educated to degree level or with extensive industry experience.

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