Practice and Client Executive

3 months ago

London, United Kingdom Unlocking Language Full time

Job description

Job Title: Practice and Client Executive

**Job Description**:
Unlocking Language, an award-winning, innovative, and fast-growing private practice, is

seeking a Practice Manager to manage our Canary Wharf, London location. As a key

member of our team, you will promote our company ethos of delivering excellent client

care while collaborating with therapists to achieve organisational goals and continually

improve the client experience.

Key Responsibilities:
1. Practice Management:
Oversee clinic and office operations.

Liaise with facilities to manage all office related matters.

Collect and reconcile client payments, including taking payments from clients.

Manage therapist schedules and appointments.

Ensure tidy and well-maintained office space and clinic rooms.

Coordinate company events and team socials

Maintain inventory system, signing out and in all equipment and resources.

2. Client and Stakeholder Relations:
Provide friendly and professional telephone support.

Assist clients with queries and address concerns.

Meet and greet clients.

3. Team Support and Development:
Facilitate onboarding and training of new team members.

Support the clinical team in achieving objectives.

Manage interns and volunteers.

Provide first-line support to therapists on site.

Run errands (e.g. Going to the shops, collecting letters, sending letters to the post

office, and depositing checks at the bank.)

Replenish stationary and kitchen supplies.

Distribute and store equipment.

4. Administrative Duties:
Perform tasks such as photocopying, printing, and appointment booking.

Adhere to site safety and security procedures.

Manage resources inventory and office stationery.

Handle sensitive data confidentially.

Demonstrate IT literacy.

Write and maintain office procedures and policies.

Essential Criteria:
1. Sound judgement and decision-making ability.

2. Strong organisational and prioritisation skills.

3. Customer service orientation and experience in client liaison.

4. Excellent written and spoken English language skills.

5. Strong communication and teamwork abilities.

6. Flexibility and adaptability to change.

7. Minimum 2 years of administrative experience.

8. Minimum 1 years experience in working with clients.

9. Motivation and leadership skills.

Perks and Benefits:
1. Opportunity to work with a driven team focused on delivering the best client

experience.

2. Up to 31 days of annual leave.

3. Birthday off.

4. Cycle to work scheme.

5. Access to technology.

6. Employee discount and wellness programs.

7. Employee assistance program.

8. Gym membership discount

9. Casual dressing

, Permanent

**Salary**: £28,000 to £34,000 (dependent on experience)

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (preferred)
- Client relations: 1 year

**Language**:

- English (required)

Work Location: In person

Reference ID: ADMIN

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£34,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (preferred)
- Customer support: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: P&CE

  • Partner - FMCG & Consumer Manufacturing Practice

    1 month ago

    London, Greater London, United Kingdom Page Executive Full time

    Excellent Partner opportunity within a global leading executive search firm Be a sector specialist across the FMCG and Consumer Manufacturing Practice About Our Client As Page Executive, we are a part of Page Group, the FTSE 250 leading recruitment company in the world. Our team is represented by a network of 110 specialized consultants in 24 offices...

  • Client Acquisition Executive

    6 days ago

    London, Greater London, United Kingdom Slaughter and May Full time

    Job DescriptionRole OverviewSlaughter and May is seeking a highly skilled Business Development Executive to join our Global Client Development team. As a key member of our Commercial department, you will play a crucial role in driving business growth and client relationships on a global scale.This is an exciting opportunity to support our Business...

  • Practice Executive

    3 months ago

    London, United Kingdom bakermckenzieuk Full time

    **Role Purpose** The Practice Executive demonstrates the highest level of mastery of secretarial and administrative competencies. They will act as a gate keeper by supporting and managing deliverables for work providers, showing expertise in document development, handling meeting minutes and capturing outputs. They will support the practice group level...

  • Practice Executive

    3 months ago

    London, United Kingdom bakermckenzieuk Full time

    Role Purpose The Practice Executive demonstrates the highest level of mastery of secretarial and administrative competencies. They will act as a gate keeper by supporting and managing deliverables for work providers, showing expertise in document development, handling meeting minutes and capturing outputs. They will support the practice group level...

  • Practice Executive

    5 months ago

    London, United Kingdom Bird & Bird Full time

    **Role** Support Functions **Expertise** Support - Business Support **Job Location** London **Description An exciting opportunity has arisen for a Practice Executive to join the Commercial department in our London office. The role demands a proactive and adaptable approach with the ability to remain calm under pressure. The individual will have previous...

  • Practice Executive

    5 months ago

    London, United Kingdom Bird & Bird Full time

    **Role** Support Functions **Expertise** Support - Business Support **Job Location** London **Description The firm offers excellent prospects for progression and our culture provides all our people with world-class support to achieve their ambitions and goals. Bird & Bird is committed to maintaining an inclusive work environment and we are an equal...

  • Executive Director of Corporate Practice

    23 hours ago

    London, Greater London, United Kingdom Reuben Sinclair | Sales, Marketing, PR, Data and Digital Recruitment Full time

    Job DescriptionJob Title: Executive Director of Corporate PracticeJob Summary:We are seeking an experienced Executive Director of Corporate Practice to lead our growing corporate division. The ideal candidate will have a proven track record of driving business growth, leading senior client relationships, and redefining corporate propositions to deliver...

  • Executive Director of Corporate Practice

    1 day ago

    London, Greater London, United Kingdom Reuben Sinclair | Sales, Marketing, PR, Data and Digital Recruitment Full time

    Job DescriptionJob Title: Executive Director of Corporate PracticeJob Summary:We are seeking an experienced Executive Director of Corporate Practice to lead our growing corporate division. The ideal candidate will have a proven track record of driving business growth, leading senior client relationships, and redefining corporate propositions to deliver...

  • Client Relationship Executive

    3 months ago

    London, United Kingdom Charles and Dean Ltd Full time

    **CLIENT RELATIONSHIP EXECUTIVE** We have an exciting opportunity for an individual to join our award-winning team located in the city of London. Charles & Dean is a finance brokerage that has been recognized as a 'best employer (2022)' in the industry, boasting a young and dynamic team that offers great opportunities for career advancement. As a Client...

  • Client Relationship Executive

    3 months ago

    London, United Kingdom HillierRose Executive Search & Strategy Full time

    Are you looking to gain experience in SaaS sales generation as part of a team responsible for company revenue growth? Do you want to play an important role in building one of the most innovative and exciting AI companies in the world? Do you have knowledge or a keen interest in sign language either as a native user or learner? Due to recent explosive...

  • Client Relationship Executive

    3 months ago

    London,, UK, United Kingdom HillierRose Executive Search & Strategy Full time

    Are you looking to gain experience in SaaS sales generation as part of a team responsible for company revenue growth? Do you want to play an important role in building one of the most innovative and exciting AI companies in the world? Do you have knowledge or a keen interest in sign language either as a native user or learner?Due to recent explosive growth,...

  • Client Relationship Executive

    3 months ago

    London, United Kingdom HillierRose Executive Search & Strategy Full time

    Are you looking to gain experience in SaaS sales generation as part of a team responsible for company revenue growth? Do you want to play an important role in building one of the most innovative and exciting AI companies in the world? Do you have knowledge or a keen interest in sign language either as a native user or learner?Due to recent explosive growth,...

  • Client Relationship Executive

    3 months ago

    London, United Kingdom HillierRose Executive Search & Strategy Full time

    Are you looking to gain experience in SaaS sales generation as part of a team responsible for company revenue growth? Do you want to play an important role in building one of the most innovative and exciting AI companies in the world? Do you have knowledge or a keen interest in sign language either as a native user or learner? Due to recent explosive...

  • Client Relationship Executive

    3 months ago

    London, United Kingdom HillierRose Executive Search & Strategy Full time

    Are you looking to gain experience in SaaS sales generation as part of a team responsible for company revenue growth? Do you want to play an important role in building one of the most innovative and exciting AI companies in the world? Do you have knowledge or a keen interest in sign language either as a native user or learner?Due to recent explosive growth,...

  • Practice Nurse

    2 weeks ago

    London, Greater London, United Kingdom Brocklebank Group Practice Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Practice Nurse to join our team at Brocklebank Group Practice. As a Practice Nurse, you will play a vital role in providing high-quality primary care services to our patients.Key ResponsibilitiesProvide evidence-based practice to deliver general Practice Nursing duties within General...

  • Executive Director

    1 day ago

    London, Greater London, United Kingdom Hyperion Executive Search Full time

    Job Summary:Hyperion Executive Search is seeking a highly skilled and experienced individual to fill the role of Non-Executive Chair. As a key member of our team, you will play a pivotal role in driving the company's strategic direction, ensuring effective governance, and fostering a culture of innovation and excellence.Key Responsibilities:Corporate...

  • Executive Director

    24 hours ago

    London, Greater London, United Kingdom Hyperion Executive Search Full time

    Job Summary:Hyperion Executive Search is seeking a highly skilled and experienced individual to fill the role of Non-Executive Chair. As a key member of our team, you will play a pivotal role in driving the company's strategic direction, ensuring effective governance, and fostering a culture of innovation and excellence.Key Responsibilities:Corporate...

  • Executive Director

    5 days ago

    London, Greater London, United Kingdom Page Executive Full time

    About the RoleThe Chief Executive Officer will be an influential leader capable of steering the company towards progressive growth. They will demonstrate strong strategic acumen, business services industry knowledge, and superior leadership skills.Company OverviewOur company, Page Executive, is a leading provider of executive search services. We are seeking...

  • Executive Director

    7 days ago

    London, Greater London, United Kingdom Page Executive Full time

    About the RoleThe Chief Executive Officer will be an influential leader capable of steering the company towards progressive growth. They will demonstrate strong strategic acumen, business services industry knowledge, and superior leadership skills.Company OverviewOur company, Page Executive, is a leading provider of executive search services. We are seeking...

  • Executive Practice Leader

    6 days ago

    London, Greater London, United Kingdom Northern Trust Corporation Full time

    About Northern Trust Corporation:Northern Trust Corporation, a leading global financial institution, has been a trusted partner for over 130 years, providing innovative financial services and guidance to the world's most successful individuals, families, and institutions.We are committed to delivering exceptional service, expertise, and integrity, while...