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Works Co-ordinator

4 months ago

Knaresborough, United Kingdom Logic Fire and Security Ltd Full time

**The Role**:
Logic Fire & Security - a market leader in the Fire & Security industry, is looking for a talented individual to join our Projects Team. Your role is to ensure jobs are fully set up on the Company System prior to attending site, the relevant paperwork is completed, and engineers have the relevant information required for the works to be carried out successfully within the budgeted timeframe. In addition, you will have responsibility for ensuring jobs are closed on the system following completion of works, that jobs are invoiced, and customers are issued the relevant documentation.

**Main Duties**:

- Liaise with the Project Manager for daily and weekly objectives.
- Liaise with customers to suit their needs whilst also considering the business costs involved with processing these works.
- Report to the Management team regarding the engineer’s productivity both positive and negative.
- Give full details of the jobs to engineers to ensure works are completed correctly and on time.
- Ensure customers are provided with all relevant information and visit requirements for the works to be completed.
- Deal with any queries or issues that arise from the scheduled works, escalating any potential issues or concerns to the Project Manager.
- Complete all administration works related to both small works and project jobs.
- Complete jobs via the CASH system ensuring that works are invoiced promptly.
- Deal with incoming calls from customers, dealing with their query or directing them to the correct department.

**Remuneration & Benefits**:

- Salary (dependant on experience) paid monthly.
- Annual leave entitlement is 21 days + bank holidays per annum increasing by 1 day a year at the commencement of the new leave year, up to a maximum of 5 additional days. This is effective after the completion of 1 year’s service.
- Company Pension.
- Company profit share scheme.
- Training Development plan as part of Logic Academy.

**Hours**:

- Monday: 8am-5pm
- Tuesday - Thursday: 8am-4.30pm OR 8.30am-5pm
- Friday: 8am-3pm

Logic Fire and Security are an Equal Opportunities Employer and proactively promote equal opportunities throughout the Company. Logic has a Zero Tolerance policy regarding any harassment in any form.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking
- Profit sharing

Schedule:

- Monday to Friday

Application question(s):

- What is your expected salary?

Work Location: One location

Reference ID: WC0223