Head of Revenue Management Transformation

4 months ago

Heathrow, United Kingdom British Airways Full time

**OUR BUSINESS**

Looking for a challenge in one of the world’s largest airfreight logistics organisation and a FTSE 100 company?

This is a great opportunity for someone who thrives to be a thought leader in the Revenue Management transformation space and ready to be part of our journey in driving change in our industry.

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

As the logistics and cargo brand of the International Airlines Group, you will work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling as we build and shape a new logistics company. We believe in a world that is always moving, with values that underpin our business. By always delivering, always improving, always listening and always working with integrity, we are creating an inclusive business that works for its customers and its colleagues around the globe.

**THE ROLE**

Responsible for developing and transforming IAG Cargo’s revenue management and pricing activities. The role is responsible for completing the revenue management transformation plan, delivering associated benefits, and reviewing system and function capabilities with a view to further development. The goal for the IAG Cargo group is to develop best in class Pricing & Revenue Management activities covering:

- Network optimisation
- Revenue Management & Pricing strategy;
- Seasonal Inventory Planning and Demand & Yield Forecasting;
- Capacity and Inventory management;
- Pricing, Market and Inventory Optimisation;
**DUTIES**
- Deliver against agreed transformation targets for development of revenue management and pricing systems and processes to result in a best-in-class revenue management and pricing function.
- Work with suppliers to design and develop IAGC’s revenue management and pricing systems.
- ABO on transformation projects
- Analyse performance and opportunities - highlight areas of sub-optimal performance vs other carriers in the market.
- Drive exploitation of Revenue Management systems and techniques and introduce new ways of working and increase efficiencies in day-to-day Revenue Management operations.
- Own Revenue Management Systems (Optima / CNOS, Accelerate, COPS, AVCD, Net Opt, SPOT).
- Work closely with and influence the wider group companies on baggage policy and procedures to protect IAGC contribution.
- Provide strategic input to the IAGC Change agenda and initiatives.
- Develop and agree pricing strategy with head of revenue management
- Build expertise in cargo revenue management industry development. Share knowledge of latest developments.
- Strong focus on quality of system outputs and relevance in markets
- Seek opportunities for innovation within revenue management
- Data monetisation - provide clear strategic input to the use of new or existing data flows to inform decision making and further develop revenue management and pricing functions

**PERSON SPECIFICATION**

**Skills**
- Excellent knowledge of Cargo Revenue Management and Pricing
- Collaborative and open approach across all departments and stakeholders
- Excellent time management and issue resolution skills
- Strong project management and project governance skills
- Motivated self-starter who can work under own initiative
- Able to find solutions to complex, cross-functional problems
- Organised and disciplined - able to manage on time delivery of multiple projects
- Displays confidence and resilience, plus an energy to deliver results
- Able to think and work cross-functionally
- Strong strategic thinker

**Qualifications**
- Educated to degree level with formal Revenue Management training an advantage

**Experience
**Essential Experience**
- Understands the commercial dynamics of the airfreight industry
- Track record of delivery on multiple fronts in a fast-moving business
- Commercial acumen - able to spot and interpret market trends.
- Excellent leadership capability and team player, with the ability to build, and contribute to, high performing teams and engendering genuine culture change
- Excellent influencing capability in driving key decisions through to successful conclusions
- Experience working with external partners including software suppliers

As part of our workforce you will receive a competitive salary as well as access to a variety of our excellent benefits including Bonus, 26 days holiday, DC pension scheme, flight benefits, discounts with many high street retailers, good development prospects and the opportunity to be included in the annual incentive scheme.

We are one of the world's largest cargo carriers, come and be part of it.

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