Brookes Sport Centre Receptionist at Headington
5 months ago
Please note training will be provided in the daytime initially at Headington Sports centre.
Interviews will take place at Headington Sports Centre.
**Responsibilities**:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Promoting and upselling memberships and products and seasonal events/ offers
- Fluent in the English language and able to communicate clearly via various channels and able to pre-empt customers questions
- Taking payments by card machine and managing unpaid fees to ensure accounts are up to date
- Maintain office supplies and inventory
- Assist with data entry and record keeping
Qualifications:
- GCSE (or equivalent) in English and Maths
- Essential previous demonstrable experience as a receptionist or in a similar role
- Proficient in computer skills, including knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite
- Strong organisational skills with the ability to multitask and prioritize tasks effectively
- Excellent phone etiquette and customer service skills
- Attention to detail and accuracy in data entry and record keeping
- Ability to maintain confidentiality of sensitive information
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Job Types**: Part-time, Permanent, Zero hours contract
Pay: £21,572.00-£22,563.00 per year
Expected hours: No less than 12 per week
**Benefits**:
- Company pension
- Flexitime
- Free fitness classes
- Free parking
- Gym membership
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
- Weekends only
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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