Brookes Sport Centre Receptionist at Harcourt

5 months ago


Oxford, United Kingdom Oxford Brookes University Full time

Please note training will be provided in the daytime initially at Headington Sports centre before transferring to Harcourt Sports Centre (which is where the job is located).

Interviews will take place at Harcourt Sports Centre.

**Responsibilities**:

- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Promoting and upselling memberships and products and seasonal events/ offers
- Fluent in the English language and able to communicate clearly via various channels and able to pre-empt customers questions
- Taking payments by card machine and managing unpaid fees to ensure accounts are up to date
- Maintain office supplies and inventory
- Assist with data entry and record keeping

Qualifications:

- GCSE (or equivalent) in English and Maths
- Essential previous demonstrable experience as a receptionist or in a similar role
- Proficient in computer skills, including knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite
- Strong organisational skills with the ability to multitask and prioritize tasks effectively
- Excellent phone etiquette and customer service skills
- Attention to detail and accuracy in data entry and record keeping
- Ability to maintain confidentiality of sensitive information

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Part-time, Fixed term contract, Zero hours contract
Contract length: 14 months

Pay: £21,572.00-£22,563.00 per year

Expected hours: No less than 12 per week

**Benefits**:

- Company pension
- Free fitness classes
- Free parking
- Gym membership
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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