Operational Trainer

6 months ago

West Bromwich, United Kingdom 2 Sisters Food Group Full time

Job Introduction
Great opportunities to help feed the nation at a leading UK food manufacturing company.

Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for **Operational Trainer** **to join the team in **West Bromwich**.

The hours of work and shift patterns are: Monday - Friday 10.00 - 18.00

The rates of pay are: £11.23

Main Responsibilities
- Work with HR, Recruitment and training team to gather data on new starters and plan specific support needed by each department to ensure a smooth onboarding with the company.
- Take responsibility for ensuring all necessary items are prepared for first week in the business including, but not limited to, boots, locker, clock card
- Assist with providing new colleagues support with processes such as; app registrations (Kronos, 2SFG Hub and Hapi), location of facilities (canteen, toilets, locker room, smoking shelter etc )
- Meet and greet new starters on the first day and attend day 1 of soft landings to explain the role.
- To work with Line Managers to allocate appropriate buddies for new starters on their place of work. Introduce the new starter to their buddy and monitor the ongoing relationship to ensure buddies are effective. Resolve or highlight any issue to line manager, supervisor or HR / Training teams.
- Identify barriers to retention and suggest ways to overcome these both short and long term. This may be through day to day interactions with colleagues, facilitated coffee shops and review of metrics to identify trends. Regularly present findings to Training and Competency Manager and HR Manager
- To ascertain potential and career aspirations of colleagues to feed in to the talent pipeline for progression; liaising with Training and Competency Manager and HR Manager to facilitate development as appropriate.
- Support the onboarding of our new colleagues following the soft landings induction process, enabling colleagues to reach the standards required by the company and its customers.
- Observe train and coach new colleagues to achieve the required ongoing standards and SOP’s, and to maintain adequate training records for auditing purposes
- Provide ongoing support on the shop floor, supporting new starters.
- Working with the Training and Competency Manager and Site Trainer to address immerging training needs
- Ensure compliance in maintaining accurate and signed training records.
- Review weekly training program records with Training and Competency Manager to confirm if the required standards have been met
- Capability Assessment Training Records are reviewed and signed off

**General Accountabilities**
- To develop and maintain effective links with the Factory Manager and ensure the needs of the Production Department are met.
- Continuously seek opportunities to support Managers and colleagues to meet the required standards for their area, be a trusted mentor and advisor
- Being available to provide information and guidance in a friendly, supportive, confidential, and non
- judgmental manner
- To lead by example and set the standards to all
- Undertake other tasks relating to effective operation and continual improvement that may be required from time to time or as a permanent addition to accountabilities and responsibilities.

Qualifications (preferable but not essential):

- Level 3 Food Safety
- Level 3 HACCP
- IOSH Managing Safely
- Internal Audit
- Train the trainer or equivalent

**Experience**:

- Experience of working in a mentoring / supportive role demonstrating understanding of diversity, equality and inclusion requirements.
- Experience of working in a Food Manufacturing / Warehousing or Distribution environment, ideally within the training, HR or recruitment functions
- Experience of working in a fast-paced Unionised environment

**Skills**:

- Excellent communication skills and attention to detail, able to influence at all levels
- Excellent written and spoken English
- Able to prioritise & organise own workload and work to time deadlines
- Self-motivated and highly resilient with desire to continue own personal development
- Be a calm and patient influence
- Ability to problem solve and influence in a fast paced environment with sometimes conflicting priorities
- Customer service oriented, with excellent interpersonal skills and able to build effective relationships
- Fluency in one or more languages preferred in addition to English (Desirable languages: Punjabi, Urdu, Polish, Romanian, Russian, Latvian)
- Able to maintain confidentiality and present a professional approach at all times
- Self-driven, resilient, and able to work under pressure

About The Company
We are one of British business's most compelling success stories of the past 20 years. More than 15,000 colleagues drawn from 36 nationalities help to make a mind-boggling array of some of the finest food in Britain - From poultry to pizza

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