Customer and Casualty Claims Apprentice
7 months ago
**In Summary**
If you're the kind of person who takes pride in delivering first class customer service, then this could be the route for you
**Locations**:Bristol, York, Glasgow, London or Norwich
Claims are at the heart of our business. It's where customers really get to feel the benefit of what we do. That's why our Claims teams are so important. They're there for customers when something goes wrong and to help get things back to normal as soon as possible.
Claims can be for little things - a broken window or a leaky washing machine. Or they can be for major life events like a serious car accident. No claim is the same, which means you'll never know what you'll encounter from one day to the next.
Our claims roles are varied, each one has its own learning journey. But join us as a Claims Apprentice and you'll be learning from some of the most passionate and caring colleagues in our business. What's more, you'll be able to earn a salary while working towards qualifications and enjoy a permanent role from day one.
**What does it involve?**
**Customer and Casualty Claims**
Level 3 (England), SCQF6 (Scotland)
Locations: Glasgow and Norwich
**Individual Customer Protection Claims**
Level 4 Insurance Professional
Location: York
Aviva paid more than 50,000 individual protection claims last year to a value of over £1 billion. To help us continue to deliver on our promises, we're looking for Life Claims Assessors who are ready to be part of our amazing team that settles 98.3% of all individual protection policies.
You'll be joining a highly motivated team to assess life insurance cover, terminal illness and critical illness cover insurance claims - from investigation, to keeping customers informed and through to claim outcome, providing exceptional customer service.
You'll review extensive medical records including hospital consultant and medical test results, and therefore will ideally having knowledge of human biology or a medical background will be helpful - but it's not essential. You will develop a deep understanding of compliance, regulation and claims standards along with building exceptional care and empathy to ensure customer welfare and support are always front of mind.
**Supply Chain Apprentice**
Level 4 Commercial Procurement and Supply Chain Manager
Location: Norwich
As a Supply Chain Apprentice, you will support the Procurement team in delivering a brilliant service for colleagues and customer alike while studying to become a Procurement and Supplier Management professional. The role is varied and will allow you to build strong risk and governance skills as well as well as gaining commercial and management skills. You will work towards a professional qualification from the Chartered Institute of Procurement and Supply.
**Marine Claims Apprentice**
Level 4 Insurance Practitioner
Location: London
As a Marine Claims Apprentice, you will be responsible for being the first port of call for our customers when they make a claim on their marine insurance. It might be for a boat or even a submarine You will work with our internal and external partners to handle marine losses, utilising our philosophies and standards to deliver brilliant customer-focussed and commercial outcomes. You will also become an expert in identifying fraud and work with external specialists.
**Property Claims Apprentice**
Level 4 Insurance Practitioner
Location: Perth
Do you love helping others fix tricky problems? If so, be a part of our Technical Claims Service where you will work with partners to handle claims on property insurance policies and deliver brilliant customer-focussed and commercial outcomes.
**Technical and Financial Claims**
Level 6 Insurance Practitioner
Location: Bristol
Our Financial and Technical Claims teams work on some of Aviva's biggest and most complex cases. You might be looking at large property or financial claims to help our customers get their businesses or homes back on track. You will work in small specialist teams (some of the best in the industry) to build your knowledge and confidence while delivering brilliant commercial customer outcomes. Throughout, you'll study for a Level 6 Apprenticeship, which is equivalent to a degree.
**What's in it for you?**
- A salary of £23,900 per year
- Paid study time and support towards professional qualifications
- A permanent job from the start
- A great support network to help you grow into your role
- 25 days holiday, plus bank holidays
- Contributory pension scheme
- Discounts on all Aviva products
- Eligible for a performance-related bonus
- Flexible working and wellbeing support
- Paid volunteering time to get involved in projects and local communities
**What do we look for?**
To join us on a Level 3 Apprenticeship, you'll need at least five GCSEs or Scottish National 5s at grades A*-C (9-4) or have equivalent qualifications. These must include English and Maths.
For a Level 4 and 6 Apprenticeship, you will need the above qualifi
-
Claims Coordinator
7 months ago
Livingston, United Kingdom Sureserve Group Full time**Claims Coordinator - Livingston - £24-26k** **Everwarm** employs over 475 people, delivering high-quality, multi-measure projects all across the UK. We focus on quality of service and delivery, and on improving the lives our clients and their customers by creating better environments in which to work, live and learn. Our vision is to be a unique and...
-
Apprentice Logistics
7 months ago
Livingston, United Kingdom JBT Corporation Full timeOverview: **Apprentice Logistics & Compliance** We at JBT are searching for our latest Apprentice to join our growing team within Livingston. Currently we have a vacancy for a **Logistics & Compliance Apprentice.** The **Logistics & Compliance Apprentice** role will be varied, where you will learn all aspects of our warehouse and stock management as well...
-
Apprentice Business Administrator
2 weeks ago
Livingston, United Kingdom Faurecia Full timeStudy at West Lothian College for Business Administration Apprenticeship... Following our recent acquisition by Faurecia Clarion Electronics, we have an immediate requirement for a Business Administrative Apprentice, to provide administrative assistance in our Prototype Production Facility supporting the general administration of our processes. At...
-
Customer Service Representative
4 days ago
Livingston, West Lothian, United Kingdom Iron Mountain Full timeJob OverviewWe are seeking an experienced Customer Service Representative to join our team at Iron Mountain. In this role, you will provide support for managing customer care disputes and resolving claims through direct contact with various departments.
-
Apprentice - Welder / Fabricator
3 days ago
Livingston, United Kingdom John Bean Technologies Ltd Full timeJohn Bean Technologies Corporation (JBT) is a leading global technology solutions provider to high-value segments of the food processing industry. We design, manufacture, test and service technologically sophisticated systems and products for customers withinthe food manufacturing industry throughout the world. **Why our Apprentice Fabrication Welder...
-
Underwriting Apprentice
7 months ago
Livingston, United Kingdom Aviva Grads Campaign Full time**In Summary** Do you enjoy facing challenges and creating new solutions? Sound like you? Great. **Location**:Birmingham, Glasgow, London, Manchester, Belfast. At Aviva, we're best known for providing insurance. And there are lots of factors that affect how much it costs. This includes the type of cover being provided, the likelihood of something bad...
-
Early Talent Partner
2 weeks ago
Livingston, United Kingdom Group GTI Full timeThis role will be focussed on apprenticeship programmes within our growing Customer Service Group, however there will also be scope to support corporate apprenticeship recruitment as required.- - This role is a truly business partnership role and will involve working with both the business champions and wider apprenticeship delivery team on sourcing,...
-
Modern Apprentice
7 months ago
Livingston, United Kingdom Barrhead Travel Full time**Barrhead Travel is looking to grow its next generation of travel specialists!** We’re welcoming Modern Apprentices into our Barrhead Travel family to experience the joy of making holiday dreams come true. This is a valuable opportunity to earn a salary, gain hands-on experience and achieve a nationally recognised qualification whilst being part of a...
-
Apprentice - Service & Maintenance
1 week ago
Livingston, United Kingdom Atalian Servest Full time**Would you be interested to join a leading facilities management company with a reputation for excellence?** Atalian Servest is currently recruiting for an Apprentice (Service & Maintenance) to join our passionate and driven team in West Lothian! **Reference: /ML/12-08/02/12/FR** **Job Title: Apprentice - Service & Maintenance** **Pay Rate:...
-
Helpdesk Administration Apprentice
4 days ago
Livingston, United Kingdom QA Ltd Full timeA fantastic opportunity with Target-FM has arisen for anyone looking to pursue a career in administration! Target-FM are a leading provider of client focused Facilities Management Services, they are passionate about the quality of service they deliver toall clients. In this role you will be the first point of contact for clients and supply chain network....
-
Helpdesk Administration Apprentice
3 days ago
Livingston, United Kingdom QA Apprenticeships Full timeA fantastic opportunity with Target-FM has arisen for anyone looking to pursue a career in administration! Target-FM are a leading provider of client focused Facilities Management Services, they are passionate about the quality of service they deliver to all clients. In this role you will be the first point of contact for clients and supply chain network....
-
Apprentice Patient Services Advisor
6 days ago
Livingston, United Kingdom QA Ltd Full time**Why Murieston Medical Practice?** An exciting opportunity has arisen for a motivated Apprentice Patient Services Advisor to join the Murieston Medical Practice. This will be a 1-year apprenticeship where the successful applicant will work towards a Diploma with QA, receiving support and mentoring throughout the placement. The Patient Services team...
-
Customer Service Executive
7 months ago
Livingston, United Kingdom Arnold Clark Full time**Salary**: £24,500 plus benefits **Type of work**: Permanent **Location**: Livingston About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Livingston and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...
-
Apprentice Lightning Conductor Fitter
7 days ago
Livingston, United Kingdom South Staffordshire Plc Full timeSalary Competitive salary and benefits, including paid travel and enhanced overtime ratesLocation Livingston, Manchester, Nottingham, Bristol, LondonAbout the company Omega Red Group is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. Omega Red Group is a specialist design, installation, testing and maintenance contractor, within the...
-
Customer Sales Advisor
2 weeks ago
Livingston, United Kingdom Halfords Full timeAge 22+ £10.00 per hour + performance related bonus - Age 21 £9.40 per hour + performance related bonus - Under 21 £8.00 per hour + performance related bonus This position is based at our Livingston store. Core hours are 20 per week plus overtime. Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in...
-
Customer Services Advisor
4 days ago
Livingston, United Kingdom Halfords Full timeAge 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This is a permanent position based in our Livingston store. Core hours are 20 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and...
-
Apprentice Hairdresser
3 days ago
Livingston, United Kingdom du beau hair and beauty Full timePosition Overview Assist and learn from stylists how to provide Du Beau hairdressing services to valued clientele, support other salon members with their duties at the same time as achieving your Apprenticeship to include Key Skills. Job Purpose Assist and learn from stylists how to provide Du Beau hairdressing services to valued clientele, support other...
-
Apprenticeship Officer
7 months ago
Livingston, United Kingdom Brook Street Full timeDo you enjoy customer focused roles? Do you enjoy being out in the field attending client visits? Are you confident using IT and admin? If so then please read on as we have an exciting opportunity to join the Construction Industry Training Board as an apprenticeship officer - Apprenticeship Officer - Full Time 35 hours, Monday to Friday - Temporary - around...
-
Tyre Fitter
2 weeks ago
Livingston, United Kingdom National Tyres and Autocare Full timeJob no: 539591 Work type: Full time Site: Livingston Categories: Mechanic, Autocentre Colleagues **Location**: West Lothian Business Area: National Tyres and Autocare Are you passionate about giving great customer service? Do you love being the best you can be? Who we’re looking for: Our Tyre Fitters are experts in the fitment of tyres and take...
-
Administrator
7 months ago
Livingston, United Kingdom STEM Recruitment Solutions Full timeSTEM recruitment solutions have a great opportunity for permanent Administrator for our manufacturing client based in Livingston. **Duties will include**: Order processing. Liaison with other teams within the company in regards to order, delays, changes etc. Being first point of contact to customers. Opening and distributing incoming mail. General admin...