Client Support Coordinator
6 months ago
Client Support Coordinator (CSC)
The Company:
Greenwood Plants are industry leading suppliers of plants to landscape contractors for commercial and new build housing sites. Our customers are at the heart of our business, and we have an excellent opportunity for someone who is passionate about providing brilliant service and develop their career in the horticultural industry.
Company Values:
**Grow **with our clients
Deliver **Excellence**
**Innovation, **investing in our business, people and processes
**Sustainability**
**Effortless **client experience
The Job Role Details:
As a Client Support Coordinator you will ensure that all aspects of the Operations process within Greenwood Plants run smoothly. You will be the primary point of contact for key Clients from the point of sale right through to delivery, overseeing the order processing, allocation and dispatch.
Key Responsibilities and Tasks:
- Main operational point of contact for Key Clients
- Contacting customers to arrange deliveries
- Attending handover meetings from the Sales department
- Working with internal departments to ensure delivery of orders to specification and timescale
We Are Looking For:
- Ability to build rapport with key clients and customers
- Strong administration skills and ability
- Strong interpersonal skills
- Acute sense of accuracy and attention to detail
- Self-motivated and driven
- Organised
- Calm under pressure in a fast-paced office environment
- Proactive in nature
Salary £28,000 to £30,000 per annum, depending on experience
Enrolment into Companywide Bonus Scheme available upon completion of probation
**Job Types**: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Profit sharing
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Arundel, BN18 0AS: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Application deadline: 28/01/2022
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