Software Delivery Lead

6 months ago

Durham, United Kingdom Waterstons Full time

**A bit about us**

Our main focus at Waterstons is to help our customers build a better business by blending technology and strategy. We have offices in the UK and Australia. Our team also work across the globe to provide unique business solutions that directly adds value to our clients’ businesses.

Our clients tell us our people are our greatest strength, and who are we to disagree? We believe in our colleagues, and we make it a priority to reward their hard work. **Unlimited holidays, flexible working, and private medical healthcare**. These are only some of the amazing things we offer.

Did we also mention that we’ve been awarded Gold Investors in People for a fourth consecutive time?

**About the role**

**Day to day responsibilities**
- Support team members and lead in highly collaborative engagements delivering high quality, technically sophisticated solutions for our clients.
- You will ensure that the well-being people and teams are monitored and any issues are addressed by yourself and/or a suitable team leader
- To engage in business development activities to drive engagement from our clients, ensuring that we deliver excellent digital services to them.
- Work to deliver complex software projects from inception through to completion. This will include delivery management of one or more projects, overseeing all aspects of bespoke software development. Responsibilities will include planning, leading, organising and motivating small agile teams to achieve high level of performance.
- Follow Waterstons standards to ensure that we are complying with our ISO 9001 and 27001 requirements.
- This may also include:

- Working with clients to understand working practices and project goals to enable you to gather and deliver requirements that will deliver a solution that is fit for purpose.
- Predict, monitor and action risks/issues with a view to managing appropriately for both the client and for Waterstons
- Where necessary, manage budget and any changes of scope/budget
- Resourcing of projects, including acquiring resources and coordinating the efforts of team members and third-parties, in order to achieve the successful conclusion of projects
- Manage appropriate communication with stakeholders
- Deliver/facilitate training
- Engage with both the project delivery team and clients to assess feedback during project delivery, ensuring that this supports our cycle of continuous learning.

**Some of the skills we are looking for**

**Essential**
- An understanding of software development life cycle models and multiple agile development principles and practices. Have the ability to identify where the principles of these approaches are delivered well; and are able to educate others where needed.
- Can exercise initiative, think innovatively, use problem-solving skills and make well-judged recommendations.

**Waterstons perks**

As well as offering a competitive salary, we have an attractive benefits package including:

- A healthy work life balance with flexible and agile working being the norm
- Unlimited holiday allowance
- EV car scheme (salary sacrifice)
- Rest days
- Room to grow with supported development opportunities and sponsored training
- Enhanced family policies
- If you ever need it, company sick pay and life assurance
- Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance
- Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work

We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries.

Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for.

**Privacy Statement

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