Resident Liaison Officer

2 weeks ago


Newcastle upon Tyne, United Kingdom TSR Full time

**TS Recruitment** are working with a leading Housing Maintenance / Property Services Contractor who are recruiting an RLO / TLO based in Newcastle for a kitchen and bathroom installation contract.

**Key Responsibilities include**:

- Working on planned maintenance projects
- Decent Homes programme experience
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out

It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance, and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£27,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 33406 - RLO - NE



  • Tyne and Wear, United Kingdom Resourcing Group Full time

    We are recruiting for RLO(Resident Liaison Officer) Job type : contract Start date : Asap End date: 31st May 2023 Payrate: 16 p/h (can be negotiated) Working Days: Mon to Fri Timings : 08:00-17:00 Location : DH4 4JW Job Role - Contacting residents to make suitable appointments - Visiting residents in their home (must be able to drive and have access...


  • Houghton Le Spring, Tyne and Wear, United Kingdom Blue Octopus Recruitment Ltd Full time

    Permanent - Full Time 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team. Working out of our Nottingham office within a wider delivery team and responsible to the Senior Resident Liaison Officer, the position will deliver a first-class customer...


  • Kingston upon Thames, United Kingdom Parker Jones Group Full time

    **Job Title: Resident Liaison Officer** **Location: Kingston Upon Thames** **Salary: £28,000** Parker Jones Group is currently recruiting on behalf of a large maintenance contractor who is currently seeking an RLO for their social housing repairs and maintenance contract around the Kingston Upon Thames area. **Summary**: Your key responsibilities as an...


  • Staines-upon-Thames, Surrey, United Kingdom Velocity Recruitment Full time

    Resident Liaison Officer (RLO) – Property Services Experience Driving licence is essential! The Role: We are looking for an RLO to work with one of the UK’s leading property services companies. You must be compassionate and have experience within a background in property services, you will be working on a social housing decarbonisation fund which...


  • Kingston upon Thames, United Kingdom 18 Recruitment Limited Full time

    Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston.The RoleYou will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades,...


  • Kingston upon Thames, United Kingdom 18 Recruitment Limited Full time

    Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston.The RoleYou will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades,...


  • Newcastle upon Tyne, United Kingdom Groundwork Full time

    **Job Title**:Employer Liaison Officer **Salary**:£24,697.92 - £28,938 per annum **Hours**: Full Time - 37 hours per week **Contract**:Fixed term contract until December 2023 **Location**:Newcastle, North Tyneside & Northumberland **About us** Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create...


  • Kingston upon Thames, Greater London, United Kingdom 18 Recruitment Limited Full time

    Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston. The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades,...


  • Staines-upon-Thames, Surrey, United Kingdom Velocity Recruitment Full time

    Resident Liaison Officer (RLO) - Property Services Experience Driving licence is essential! We are looking for an RLO to work with one of the UK’s leading property services companies. You must be compassionate and have experience within a background in property services, you will be working on a social housing decarbonisation fund which includes Retrofit...

  • Liaison Officer

    4 days ago


    Kingston upon Thames, Greater London, United Kingdom 18 Recruitment Limited Full time

    Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston. This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing Contacting neighbourhood housing associations and establishing working relations * Conducting surveys *...


  • Kingston upon Thames, Greater London, United Kingdom 18 Recruitment Limited Full time

    Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston. The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades,...


  • Newcastle upon Tyne, United Kingdom NCG Full time

    Working as part of a dynamic team the Schools Liaison and Transition Coordinator is responsible and accountable for the delivery of advice and guidance offered externally to Schools and other organisations. The role requires a clear understanding of the Newcastle College curriculum offer, planning and coordinating recruitment related activities, supporting...

  • Hostess

    4 weeks ago


    Newcastle Upon Tyne, United Kingdom HC-One Limited Full time

    To maintain high standards of food service and hospitality throughout the home and including the tea rooms. To actively promote and encourage residents, relatives and friends to make use of the service, and manage sales. **Principal Responsibilities** - Ensure all performances and events are appropriately staffed with the Home Manager, Head Chef and...


  • Newcastle upon Tyne, United Kingdom BDS Northern Full time

    BDS Recruitment are currently recruiting for a Community Housing Officer with travel based around the Northumberland, Durham and Newcastle area for a local housing association. This is working with General Lettings and Leasehold. As Community Housing Officer you will take a digital first approach to service delivery, providing a highly visible...


  • Newcastle upon Tyne, United Kingdom Tyne Housing Association Full time

    We’re currently looking to recruit a Supported Housing Officer to join our Housing Team. Support from Tyne starts with the relationship, no two people are the same, so we lead with progressive and individual support. It could be finding a home, breaking an addiction or building skills for the future. We can provide stability, safety and straight-talking...


  • Newcastle Upon Tyne, United Kingdom Broster Buchanan Ltd Full time

    The role of the Income Support Officer will work to increase the percentage of rent collected as well as reduce the historical arrears volumes through proactive support and intervention. Responsibilities will include, but are not limited to: - Rent collection for 1,000 - 1,500 units. - Supporting rent collection by working closely with residents via...


  • Kingston upon Thames, United Kingdom Parker Jones Group Full time

    RLO required for a tier 1 contractor. You will be required to manage multiple occupied building projects in the Kingston area. Works include new timber frame windows and externals and internals. You will be required to have been involved in better home projects previously, kitchens and bathrooms, openings and Surveys. Excellent salary plus van or travel...


  • Gateshead, Tyne and Wear, United Kingdom Kenton Black Full time

    Kenton Black is looking for an experienced Customer Liaison Officer near to Gateshead to ensure that teams are working effectively, build and maintain relationships with customers and communicate effectively. This is a contract role with the opportunity to move onto a permanent position after 12 weeks. If successful, you will be offered a competitive salary,...


  • Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

    Here at North East Ambulance Service we have exciting opportunities for Communications Officers to join us to work from our Operations Centre at Newburn. As a Communications Officer you will be providing a vital service as a liaison between our Scheduled Care ambulance control and our operational staff. You will be working within a team who plan and...


  • Newcastle upon Tyne, United Kingdom KCR Solutions Full time

    **Salary**: £24000 - £26000 Location: Newcastle Upon Tyne An excellent opportunity has arisen for an Accounts Receivable/Income Support Officer to work for this growing, successful organisation. Your duties will be as follows: - Ensuring rent is collected for over 1000 units - Supporting clients to reduce historical arrears and reporting figures...